Reviews (1,885)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

October 12, 2021

Super helpful support team, Kushbu was awesome and patiently answered and helped me with all my questions. App is working like a charm.

Rooted.sg
Singapore
Over 2 years using the app
HulkApps.com replied October 12, 2021

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app!

October 4, 2019

This app is useful at it's free level. Customer service was great! I asked them to help me make some changes to the app that are not out of the box and they did it!

The Cookie Company LA
United States
Over 2 years using the app
HulkApps.com replied October 4, 2019

Thank you so much for appreciating our efforts!
Our team is committed to providing you the best experience in Shopify Marketplace. And we're glad we could achieve the desired outcome for you.

February 14, 2019

Excellent customer service. Friendly and always resolves any issues. I had used another options app for several years and it was a huge nightmare. This app is such a breath of fresh air for my business.

Charming Mary
United States
Over 2 years using the app
HulkApps.com replied March 8, 2019

Wow! We are glad you enjoy using our app. :)

December 10, 2019

Great app and fantastic support! Would definitely recommend to anyone wanting to add bespoke options to their products.

Cut A Key
United Kingdom
Over 2 years using the app
HulkApps.com replied December 10, 2019

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

November 30, 2018

Spent so much time looking for an app to perfectly fit my store and finally find the one!

Awesome app. Does exactly what I need it to do and simple to use. The customer service is impeccable. Helped me with some troubles that I had and knocked it out of the park in no time.

5 stars.

byYOURStruly Tees
United States
Over 2 years using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

November 27, 2019

Fantastic app which absolutely solved my problem and made it so easy to implement. You get so much for a free app, literally I don't feel at all restricted or compromised in what the free options give you. I hope you're making good money elsewhere for all that you have done for this wonderful app. And fantastic support too. Thank you so much Hulk!

Noura London
United Kingdom
Over 2 years using the app
HulkApps.com replied November 28, 2019

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

March 10, 2021

I used this app to help me add additional product options to my page. The team were extremely helpful and quick to respond, would highly recommend.

SARAH ROMAINE
United Kingdom
Over 2 years using the app
HulkApps.com replied March 10, 2021

Thank you so much for your kind words!

February 14, 2023

Amazing customer service with Nisha. Have several issues and she managed to get them sorted out for me. Thanks for your patience and professional knowledge.

PersonaliStation
Singapore
Over 2 years using the app
HulkApps.com replied March 3, 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

Edited September 20, 2024

使いやすかったです。
サポートもしっかりしていたので、安心して設定できました。

TAKUMIBA DIRECT STORE
Japan
Over 2 years using the app
HulkApps.com replied July 10, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

Edited March 1, 2022

UPDATED REVIEW:
Okay I tried at least 4 different product option apps for about 3 months each and I would highly suggest you save your time, energy, product organization, email response times, and theme from suffering terrible codes by just getting this app. I've been on Shopify for 4 years and this is the best app. PROS:
- option groups to avoid having to duplicate options
- import and export
- helpful customer service - easy to use
- price add-on with lower tier plan
-14 day trial Cons:
- an updated UI would be nice
- used to be super affordable, price is a bit high Original Review: I absolutely love this app for free options but the price variant only works with checkout not buy now buttons. Other than that it works perfectly! Support is also very fast and helpful.

Leyla Luxe Collection
United States
Over 2 years using the app
HulkApps.com replied April 17, 2020

Thank you so much for your feedback. We're so grateful for your kind words.
I'm sorry that you couldn't get the desired output with Buy Now button. No worries though! I'll flag this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.