Reviews (1,884)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.
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This is one of the best apps for product options. Very easy to use and lots of variations to select from The customer support is unbeatable!
Hi there!
Thank you so much for taking the time to provide us with your feedback.
We are happy to hear our team managed to help you and that you are happy with our app. We are sure that it looks great on your store.
I've been using this app since my website launch. I recently ran into an issue regarding discount codes on the custom products I had built. After a super quick interaction with their support, we were quick to clear everything up and have a new discount code box added to my cart page as well. Will most likely purchase the advanced plan in the future as well to support my inventor. 10/10 recommend, for their custom product building, as well as customer service.
Thank you for your feedback, we really appreciate it.
I'm sure our support team will be happy when they read these kind words.
The app is fantastic (probably not for the reasons you think) & the support is superb & totally warrants the monthly charge. Prior to installing this app, I never had considered how complicated managing product options would be. Due to this I underestimated how complex this process would be. However, this app is very well documented and very user friendly. The options are very well thought out & there is a lot of scope for users to greatly improve their store because of this. The plugin is tricky to install - this is worth noting. However after spending a couple of hours struggling I emailed support & to my surprise & delight, I was granted support within 2 hours. They took full ownership of my issue and within 8 hours had configured and installed the plugin. Brilliant customer care & I 100% recommend them.
Thank you so much...We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Great app, has everything you need. Works great and is easy to use. The support is really fantastic, I even tortured them on Sundays, and they solved everything without any problems. Thank you for everything!
Hi Marta,
You haven't tortured us at all, we have been enjoying working with you and please feel free to reach out to us at any time should there be anything else we could assist you with :)
We appreciate your time and effort and are truly humbled by your feedback. Thank you.
Have a lovely day! :)
Excellent customer service. Awesome product! It now works perfectly after asking support for a bit of help. They were fabulous!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
The Hulk team did a fantastic job making this operational on our theme and went above and beyond for us. It works brilliantly and has the most detailed options for any of the apps we have tested. This team is great, we'll probably use their other services too. Thanks Hulk.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! You can always reach out to our support team for any professional help- they're willing to help however they can!
Great app and easy to use, fast respond customer service! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi,
And thank you!!! Thank you for loving our app and service so much, we appreciate it!
Kindest regards from the team!
When I needed Infinite Product Options to also show up in the packing slip template, HulkApps was very quick to answer the trouble ticket and assist with adding the necessary code. They are very delightful to work with.
Hey there, thanks so much for the review; we're so happy to hear you're loving our product and our awesome support team specialists!
Please let us know if we can help with anything else! We are always standing by to help. :)
After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
This app helped me provide multiple different product options to my site, each with individual customisations and conditions, and the customisable display options allowed me to make the app run flush with my site design.
When I encountered a problem with the options not displaying correctly on mobile, I emailed HulkCode Support and they fixed the issue for me within a few days. I then encountered a follow up layout and display issue, which they quickly fixed the next day.
Overall brilliant app and brilliant service!
Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.