Hulk Product Options , 1,766 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

June 12, 2018

Great app, and I love how it looks on my site. I can't believe they provide such a wonderful service for free. I'm looking forward to getting some of their other apps. They are more than willing to do the install for you if you need help, just be prepared to have it take a few days. They are super busy, but they will get to you and it is worth the wait.

Nothingbutstring
United States
11 months using the app
HulkApps.com replied March 8, 2019

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

November 17, 2022

Super App! Sehr einfacher zu bedienen & guter Support! TOP! Definitiv zu empfehlen :-) Vielen lieben Dank euch <3

Miorah
Germany
11 months using the app
HulkApps.com replied November 17, 2022

Hi there,

We appreciate the fact that you recognized our app to be easy to use and our Customer Experience Team to be of great help. Thank you!

I hope you have an amazing day ahead and thank you for your kind recommendations :) <3

Edited April 29, 2020

I HIGHLY recommend this app. The customer service I received was impeccable. Quick responses, same day turn around on most fixes, 100% professional! I will always use Hulk Apps for my development needs.

All Wheels Mobility
United States
11 months using the app
HulkApps.com replied April 29, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

June 15, 2020

The support and service is really great but they could have improve the resolution time. The App is working as it should and fantastic. Looking for exactly such app. Thank you HulkApps.

HiFiNage
India
11 months using the app
HulkApps.com replied June 15, 2020

Thank you so much for taking the time to leave us this amazing review! Please let us know if you need anything else! We are always standing by to help. :)

Edited August 14, 2020

Works great and you can't beat the price on the pro plan. They provide the coding to help fix the discount box issue and it worked flawlessly. Great for shops who need to have strict inventory control but still want to provide their customers with customizable products. They make it very difficult for customers to delete the customization charges which is great. I'd definitely recommend handmade to order shops to use this app.

Recaptured Values
United States
11 months using the app
HulkApps.com replied August 17, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

January 26, 2021

I have enjoyed using this app. It's awesome at it's function and very customizable. Easy to use and configure. And the customer support is impeccable! Very fast. Thank you.

Snugglenook
United States
11 months using the app
HulkApps.com replied January 27, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

Edited February 18, 2020

I love the app and the great communication & customer service provided by Hulk. I wanted my prospective customers to have the option to be able to add a name for a number of customize products I am offering. Unfortunately, I had a little trouble getting it setup, but the Hulk team quickly came to my assistance.

DH Designz, LLC
United States
11 months using the app
HulkApps.com replied February 19, 2020

Thank you so much for taking the time to leave us this amazing review. Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

Edited December 1, 2019

When we originally used this app, it seemed to cause us no end of problems - and the customer service to rectify problems seemed very slow. However having tried several other apps, the features this app offers are very accommodating and it is reasonably priced. We have just started using it again to see if things are any better and I have to say, the customer service has been incredibly good, fast and patient. A vast improvement from about 6 months ago :)

www.hellocupcake.co.uk
United Kingdom
11 months using the app
HulkApps.com replied April 30, 2019

We are sorry you were facing the issues. Our app doesn't disable your site. Most of the issues that occur during installation and sometimes clients miss a step or two that cause issues.

Our team is very responsive and tries to help every customer. As a free app, we sometimes run into small backlogs but we still try to resolve all tickets within 4 hours.

I hope you'll update the review to be more accurate and give us a chance to help fix the installation. Our team is available for FREE to help you with implementing it properly in your store.

Thank you. :)

Edited December 23, 2020

This app shows options beautifly and cleanly. I really recommend this app. At first I could not use this app, and contacted HulkApps support without a lot of expectations. But I was surprised with the very quick and kind response. And she who was a person in charge fixed it suitable for me. Thank you so so so much! ----
[addition]
This app is incredibly helpful and the customer service team is amazingly kind with generous heart. They can help you when you face some issues. :)

27 COFFEE ROASTERS
Japan
11 months using the app
HulkApps.com replied August 21, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Options app installed and stylized properly. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

October 26, 2018

Love the app and the support couldn't be better!
I used this app as I wanted to add different product size options.
I'm not tech savvy so I reached out to the team and they fixed my issue immediately.
Great quick support!

Danny Lee Designs
Australia
11 months using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!