Reviews (1,874)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.

Edited March 6, 2020

This app is great for product options. I highly recommend to anyone looking to offer customization options with their products.

Business Card Helpers
United States
About 1 year using the app
HulkApps.com replied March 9, 2020

The app looks great on your store! Thanks so much for the review, and for recommending us! Please let us know if you need anything else! We are always standing by to help. :)

August 13, 2018

The five stars is for the support, which is amazing for a free app, in fact it's amazing for a paid app. Very, very fast and helpful. The app did everything we needed and is free. My small critique is that if the documentation was a little clearer this could have saved them a bit bit of time with responding to a couple of my queries. Overall really happy and grateful for this app. Thanks.

Ehbf0001
Australia
About 1 year using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support.
Sorry for the trouble caused. We have already upgraded our document so you can check.

November 1, 2019

I like it very much because it allows complex customization.

Also, I couldn't use the automatic installation for the theme I was using, but the support set up immediately!

PEAX - ピークスオンラインストア
Japan
About 1 year using the app
HulkApps.com replied November 4, 2019

Hi there! We're sorry to hear that you ran into some issues with proper code installation for your store's theme. We're glad to hear that our support team was able to get things sorted for you so quickly! Please let us know if we can assist with anything else. :-)

Edited May 6, 2021

Fantastic app, integrates perfectly with our website, and plays nice with the dimensional shipping app that we have installed as well! We were looking for an app that only creates customizable cart-level charges, and fees. Very responsive support staff, and willing/able to assist with any issues that come up!

Craftworks NW, LLC
United States
About 1 year using the app
HulkApps.com replied January 4, 2021

This review made our day! We are so glad to hear you're loving the app.

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

January 19, 2021

This app has been great! I really needed an app with conditional logic and this one works wonders while being within a great price range. The staff is always super helpful and very quick to respond to my messages. They have never hesitated to help or answer my questions. Highly recommend this product and this company!!!!

Double 0 Designs
United States
About 1 year using the app
HulkApps.com replied January 20, 2021

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 3, 2023

This app works great. The support team has been very knowledgeable and helpful. They respond quickly.

LDD Kreationz LLC
United States
About 1 year using the app
HulkApps.com replied March 3, 2023

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Edited October 5, 2019

I installed the app in a matter of seconds. The plugin initially had a conflict with the theme that I was using so I contacted the support team, and they had it sorted in a matter of hours, which is pretty good given the time difference. So far it is working like a charm and I absolutely love it. Thanks, heaps for a very user-friendly App. shopforevernow.com (shameless plug - sorry!)

Shop Forever Now
Australia
About 1 year using the app
HulkApps.com replied October 7, 2019

Thanks so much for the review; we're glad to hear that our support team was able to work quickly and efficiently to get everything working on your store! That's certainly what we aim for, as we want our merchants to be as successful as possible. :-)

shopforevernow.com has some lovely customization options! Keep it up!

August 4, 2022

After multiple app installs, Hulk Product Options has worked best for my shop since I have many variations. I like the ease of use, they keep things updated, and that I can easily change the colors and look of the options as well. If they can allow us to charge differently for an option within the option set without paying for the premium that would be awesome.

Pink Posh Co
United States
About 1 year using the app
HulkApps.com replied August 12, 2022

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

Edited August 9, 2019

This really changed the game for my store. I did hit some bumps at first, but they went above and beyond to help my store and where the code was messed (not from them) They answered all my questions and when I was still lost on where to find a specific line of code, they took it upon themselves went in a fixed everything for me. I couldn't thank them enough

Farmhouse Metals
United States
About 1 year using the app
HulkApps.com replied August 10, 2019

You're special to us and we can't wait to see how our app performs on your r site. Thank you for giving us 5-stars!

Edited August 3, 2022

Time and time again, customer support is out of this world. There products are solid and a go-to for me

Briggs 'n' Wiggles
United States
About 1 year using the app
HulkApps.com replied September 8, 2021

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)