Hulk Product Options , 1,737 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization capabilities and user-friendly interface, particularly for accessory and custom products. It's praised for its ability to boost sales and manage large inventories with ease. Many commend the customer support for their prompt and effective assistance, and the chat feature for its speed and professionalism. The app is reported to work seamlessly and offers good value for the cost. It's used for various purposes, including offering custom products, upselling, and flavor selection for desserts.

May 27, 2019

Great service and quick respond. I will continue and recommend other for this app. It's really working well.

dialilly
Thailand
11 months using the app
HulkApps.com replied May 27, 2019

Thank you for your review and patience! We hope the app helps you create customizable product options for your customers.

November 20, 2020

This is a great app, simple to use and the support is great. I would recommend using infinite product options.

Cocoa & Thread
Australia
11 months using the app
HulkApps.com replied November 20, 2020

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app.

Feel free to contact us whenever as we are always standing by to help.

January 28, 2020

Have 3 of their apps and work perfect. Great support team. Strongly recommend
The options app lets me give my customers the opportunity to add or customize their apparel in a simple way

Alan's Custom Tees
United States
11 months using the app
HulkApps.com replied January 29, 2020

Thanks so much for the kind words! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

We have more fun stuff coming for you in 2020, so watch out!

April 13, 2020

Great customer service. I had a problem with the installation of the app and the team helped me out.App works great now and the service was fast and very helpful. Thank you so much!

Babydecke
Austria
11 months using the app
HulkApps.com replied April 13, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options. We're glad our experts were able to help you out with getting the app installed and stylized properly so it doesn't interfere with your theme codes.

please let us know if you need anything else! We are always standing by to help. :)

Have a great day!

September 4, 2021

Incredible app and simple to use. Customer Service is always superb and within reach. Stop looking for other similar app and use their service!

The Islamic Decor
Singapore
11 months using the app
HulkApps.com replied September 6, 2021

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

April 10, 2020

Just starting using the Infinite Product app and so far it is going great. You can set really great conditional logic and it is easy to add to multiple products. The customer support is really great too! They are quick to respond and even went into my shop and set up some conditions I wasn't getting myself. They sent me a video of their screen of the steps which was helpful as well! Highly recommend.

Sleepy Hollow Pet Memorial Park & Cremation Services
United States
11 months using the app
HulkApps.com replied April 13, 2020

The app looks great on your store! Thanks so much for the review, we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else! Have a great rest of the day!

Edited December 1, 2019

When we originally used this app, it seemed to cause us no end of problems - and the customer service to rectify problems seemed very slow. However having tried several other apps, the features this app offers are very accommodating and it is reasonably priced. We have just started using it again to see if things are any better and I have to say, the customer service has been incredibly good, fast and patient. A vast improvement from about 6 months ago :)

www.hellocupcake.co.uk
United Kingdom
11 months using the app
HulkApps.com replied April 30, 2019

We are sorry you were facing the issues. Our app doesn't disable your site. Most of the issues that occur during installation and sometimes clients miss a step or two that cause issues.

Our team is very responsive and tries to help every customer. As a free app, we sometimes run into small backlogs but we still try to resolve all tickets within 4 hours.

I hope you'll update the review to be more accurate and give us a chance to help fix the installation. Our team is available for FREE to help you with implementing it properly in your store.

Thank you. :)

January 9, 2021

Being new to Shopify I am so appreciative for Amit's prompt and helpful assistance with getting this wonderful app up and running for me. This app was used for swatches! Thank you.

Bəˈlo͞on
Canada
11 months using the app
HulkApps.com replied January 11, 2021

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Amit was able to help you out with getting Infinte Product Options installed and stylized properly for your store.:-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

January 26, 2021

I have enjoyed using this app. It's awesome at it's function and very customizable. Easy to use and configure. And the customer support is impeccable! Very fast. Thank you.

Snugglenook
United States
11 months using the app
HulkApps.com replied January 27, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

February 18, 2020

We use the (free version of this) app to add a plethora of options to our customizable products, and it does a great job at it. We had some issues with the dropdownlists not initializing properly, but one of the developers was quick with helping us out and fix it. Really enjoying the app, we will likely scale up to the paid version soon!

Gilded Archive
Netherlands
11 months using the app
HulkApps.com replied February 18, 2020

Hi there! Welcome to Hulk apps! We're glad our experts were able to help you out with getting the Product Options App Dropdown features initialized properly. :-)
Please don't hesitate to reach out if you need any assistance ever! Best of luck with your business! We look forward to seeing your continued success.