Reviews (298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enabling custom product options on Shopify stores, highlighting its user-friendly interface and robust customization capabilities for various product variants. The customer service is praised for its quick and efficient issue resolution. The app is noted for its reliability, seamless Shopify integration, cost-effectiveness, and continuous updates to meet evolving e-commerce needs, with professional installation services also available.
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We have been using W3 Custom Product Options on our site for a while, and it has been a game-changer for our business. Recently, after switching to a new theme, the plugin wasn't working as expected. I reached out to their support team, and they replied and resolved the issue in under 10 minutes—amazing customer service! This plugin is essential if you offer custom products on your site. Highly recommended, and we will definitely continue using it!
全部英語で何をいってるのか全く理解できないし使えない
Thank you for your feedback. We're sorry to hear that you're having difficulty understanding the content in English. Your experience is very important to us, and we want to make our app as accessible and user-friendly as possible.
If you have specific areas where you're struggling or suggestions for improvement, we'd love to hear them so we can explore solutions to better meet your needs. Please feel free to contact us directly at support@w3trends.com, and we’ll do our best to assist you.
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ご意見ありがとうございます。英語で内容を理解するのが難しいとのこと、申し訳ございません。私たちにとってあなたのエクスペリエンスは非常に重要であり、私たちはアプリを可能な限りアクセスしやすく、使いやすいものにしたいと考えています。
特定の分野でお困りの点や改善のご提案がございましたら、ぜひお聞かせください。お客様のニーズをより適切に満たすための解決策を検討いたします。お気軽にsupport@w3trends.comまで直接ご連絡ください。全力でサポートさせていただきます。
Wonderful app and very fast support.
The app is user-friendly and functions perfectly. The customer service is outstanding and always willing to assist. Highly recommended. Thanks !
Solid app - we are using it for several years now.
Custom Product Options does what Shopify doesn't.
Problems:
1) It loads unacceptably slowly. I had to do research to find the code to speed it up. This should have been included in the theme.
2) It doesn't have a text entry block. I created a passable workaround using Color Picker without the colors, but it leaves an extra line.
Been Using this app for more than 4 years and we love it!
Nice app. Great customer service!
I've just started using the W3 Custom Product Options, and I am thoroughly impressed with its features and functionality. The level of customization it provides for product options is unparalleled. Whether you have a simple product or a complex one with multiple variants, this app has you covered.
What sets W3 Custom Product Options apart, though, is not just the app itself but the incredible support team behind it. The Support Center is quick to respond and incredibly helpful. I had a few questions about setting up some intricate options for my products, and the support team guided me through the process with patience and expertise.
The responsiveness of the support team is a game-changer. It's evident that they genuinely care about their users and are committed to ensuring a smooth experience. In an era where customer support can be hit or miss, W3 Custom Product Options shines bright with its exceptional service.
I highly recommend this app to anyone looking for a robust product customization solution, and the outstanding support is the cherry on top. Kudos to the developers and the support team for creating such a fantastic tool and providing top-notch assistance!
This app is worth every penny. We've been using Custom Product Options for about 5 years and could not be more pleased. Every item we make is custom and requires a TON of information. Custom Production Options allows us to offer our customers convenient drop-down boxes, radio buttons, and text inputs where we need them. The conditional logic also allows us to ensure only the options needed are presented to the customer. Each time we've reached out to the developers for help, they responded quickly and are very helpful. We're SO thankful for this app and the developers.