Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization capabilities, handling both simple and complex products with multiple variants. Features such as add-on fees, class size limitation, and large inventory management are appreciated. The image customizer, user-friendly interface, and compatibility with various themes are also highlighted. The support team is praised for their quick response and expertise. Merchants find the app to be good value for money, supporting a large number of product options and providing a smooth user experience.

Edited February 19, 2019

I like this app a lot. I jumped from BOLD to W3 and am not looking back. Here are my key points

-Best product options app for Shopify
-Simplest Interface, very intuitive
-The ability to copy and paste long lists of options
-Simple conditional Logic
-Great support

Our products support a ton of variation. The biggest challenge we have is the need to support a fairly large make/model structure, with 20 or so “make” options conditionally showing about 300 total models. Building this out was so tedious in the BOLD offering and a pain to maintain/edit. With this app, we simply maintain a spreadsheet of all of our options, and then copy/paste the entire list in. SO MUCH FASTER! The interface is l much cleaner, the logical structure/relationships are much more intuitive, and has a much lower learning curve than others I have tested.

This was the last vestige of BOLD apps being on our store and I’m glad to have found a replacement. It's great to finally ditch the bad UI I’ve found in every BOLD App.

UPDATE 2/19/19
You can't beat the customer support and responsiveness of W3Trends. They just did some custom work for me on this app, charged me a fair price, and had it finished in less than a day. They will be my go-to team for any future shopify development.

Shtfgear
United States
About 1 year using the app
March 8, 2020

Great app once you figure it all out! Support has been great as well. Would definitely recommend if you need more product options. There are lots of features within this app that I will be exploring and using down the road.

Alter Ego Bikes
Canada
About 1 year using the app
March 7, 2017

This app is awesome! Very easy to use and customer service is great too! I had nother one for months, it was much more expensive and complicated...

Unelefante
Mexico
About 1 year using the app
December 28, 2015

After trying a bunch of different product customizers, this was the only one that worked for me. Unlike other customizers, W3 trend's customizer can add extra charges without messing with any additional coding. This app also allowed customers to upload files and made those files easy to access.

I actually had some problems installing the app, but the developers at W3 Trend provided exceptional support. They fixed all the errors in my theme and integrated the app seamlessly. They also made suggestions/changes that actually made my site more efficient as well. Thank you so much for all of your help! I really appreciate it.

Daebakcases
United States
About 1 year using the app
March 27, 2017

After dealing with companies in my business that take days to respond with no news, it's great to see a company that responds quickly to their customers. These guys are awesome. I love this app and the support that comes with it.

Yourengraved
United States
About 1 year using the app
November 17, 2017

Super quick response and actual dealing with issues even as it appears to be my own mistake and not following/ reading the user guide.
Megan keep up the good work :)

Homeapparatus
Ireland
About 1 year using the app
December 18, 2017

I will get into trouble for swearing here, but I am an idiot when it comes to IT, get frustrated because I don't understand something, swearing at inanimate objects that sort of stuff, and had done that process with another options app, thought I would give this a go and the guys are ABSOLUTELY FU**ING AWESOME! honestly, you read stuff about good customer support, think yeah right, bull****, but, and i know i am sounding like I work for them, and i did get excited about the help the Shopify elves gave me as well (in fact the only two times I have written reviews are for things on Shopify. So well fucking done Shopify. i think) anyway, where was I - yes, Justin from these dudes, they absolutely rock, did customisations really quick, put up with my clearly deranged ignorant nonsense and just did what anyone should do (delete) and still helped me out - brilliant. buy their shit (I assume they do other stuff)

Itrust Law
United Kingdom
About 1 year using the app
December 17, 2019

This app is perfect for what I needed! Manually installing the app was pretty easy overall, but adjusting some of the functionalities of the app to better fit your site is tricky if you don’t have experience with coding. The support team was great with helping and fast! Thanks again!

Strands by Iman
United States
About 1 year using the app
May 23, 2018

Our website, THATflagcompany.com, specializes in custom ordered flags, plaques and awards. The W3 app has been a great option for our website and is incredibly user friendly.

After 10 months with the app we ran across our first issue and contacted the support team. They were quick to help us fix the problem! Highly recommend this app for a cost effective way to allow customers the ability to customize their products.

That Flag Company
United States
About 1 year using the app
October 7, 2020

great and fast assistance when I ran into an issue with my theme,
friendly and great price for such a fantastic app!

Estil Home
Australia
12 months using the app