Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and extensive customization options, ideal for complex product configurations. They appreciate the reliable performance and minimal downtime, which boosts operational efficiency. The support team is noted for being responsive, assisting with quick installation and setup. Additionally, the app is considered cost-effective and offers great value. Long-term merchants report ongoing satisfaction and a positive impact on sales due to the advanced customization features. Comprehensive documentation and tutorials are also available to help merchants maximize the app's benefits.

Edited July 30, 2021

I've been using this app for almost a year now. After going through some theme updates, the team at W3 Trends have been more than helpful in ensuring that Cusotm Product Options works properly with each update. Top Notch customer support!

4WD CREW
United States
10 months using the app
July 27, 2017

Easy to use! Wonderful tool that customizes to your liking. Need help? Their support team is wonderful. Justin in particular has been amazing to work with. Zero complaints! Thanks for providing such a wonderful tool!

Pawpculture
United States
9 months using the app
Edited November 19, 2020

I had been struggling to fix my store and having difficulty figuring out some issues that were causing errors with the appl. I spent time with Justin who help me fix a few simple things and now this app is doing exactly what I need it to do. Thank you for your help. This app works perfectly for my store!

Emerald Car Mats
United States
9 months using the app
February 7, 2017

Great stuff. With colour Swatches heaps of options and most importantly conditional logic this app is perfect for us. Support is great, really helpful and always get it right. Thanks.

The Artisan Press Store
Australia
8 months using the app
Edited March 13, 2020

HIGHLY recommend. Cannot say enough about app or customer service! Justin was fast, knowledgeable and patient. He went above and beyond to help us puzzle through what we needed. A++++++

716 Fast Banners - a div. of Carpe Diem Designs, Inc.
United States
8 months using the app
March 15, 2018

Been using this app for a little while now and I am very pleased with it. The app does exactly what it states it will do and is easy to use. If there is something that you need help with the support team for this app are very responsive and friendly and will be sure you are taken care of. If you are in need of add on options for your Shopify products I would highly recommend this app.

Aed Market
United States
7 months using the app
Edited January 17, 2018

This is a great app to use if you are looking to add more options to your products. I just started using it for my website and it does exactly what I was looking for and then some! It's also easy to learn how to use, they show you exactly what to do and it's simple to navigate. It's fairly easy to get it installed into your store, I had some trouble though, but the support team was of great help and fixed my problems for me within a few hours after I notified them of the issues. I highly recommend it!!

Til Valhalla Project
United States
7 months using the app
August 20, 2019

Awesome app, I use it to build add ons for my customers. Looks great, works great and the support has been extremely helpful.. Highly recommend

The Treasure & Gold Company Pty Ltd
Australia
7 months using the app
December 18, 2015

I really like this app and their customer support is phenomenal. If I had to add anything it would be the ability to add plain text without having to use the text box, adding the description and then using css to hide the input box.

Race Framers
United States
7 months using the app
December 4, 2017

A product is only as good as it's support...and these guys really are the best around. The product works really really well for our needs compared to other options out there, but their stellar support is what sold us on it. VERY IMPRESSIVE guys...keep it up!

X Wear Com
United States
7 months using the app