Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and extensive customization options, ideal for complex product configurations. They appreciate the reliable performance and minimal downtime, which boosts operational efficiency. The support team is noted for being responsive, assisting with quick installation and setup. Additionally, the app is considered cost-effective and offers great value. Long-term merchants report ongoing satisfaction and a positive impact on sales due to the advanced customization features. Comprehensive documentation and tutorials are also available to help merchants maximize the app's benefits.

March 27, 2017

After dealing with companies in my business that take days to respond with no news, it's great to see a company that responds quickly to their customers. These guys are awesome. I love this app and the support that comes with it.

Yourengraved
United States
12 months using the app
November 10, 2016

I have a heavily modded website and for weeks I was trying to find just the right app that looked and acted the way I wanted it.

Jason from W3 made the customization exactly how I imagined it to be, and even though it took us some mails to figure out the details - everything was done in less than 6 hours.

We will be happy to work with W3 in the future.

Regards
Sofus Wilms
www.min-vin.dk

Sofuswilms
Denmark
12 months using the app
Edited March 29, 2021

I LOVE this app - having tried many product option apps, this is by far the easiest and most straight forward to use.
I needed to have the app installed after updating my theme and it was done within a few days and functioning perfectly. Customer service was so friendly and nothing too much trouble :)

Little Homebird Jewellery
United Kingdom
11 months using the app
February 3, 2017

Love It!!!!! So easy to use and the Conditional Logic feature is great, super fast response from support staff, a must have app

The Hat Lab 2
United States
11 months using the app
February 22, 2017

So far so good! Just installed custom options and it's pretty easy to use. Had one little issue that they handled for me in just a few minutes. Great job guys!

I'm definitely going to check out their other apps.

Angelos Pizza Rootstown
United States
11 months using the app
April 11, 2018

Great Customer Service Fast and Prompt Communication and respond to my questions, Megan helped me solve an Issue fast.

Jmotor World
United States
11 months using the app
Edited February 29, 2016

Jason Belden and Brad Gilbert was a huge help, can not thank you enough. You've helped me get my website off the ground!
this is an amazing app. would highly recommend. Fantastic customer service!!

Embroidery Wear
United Kingdom
11 months using the app
March 15, 2017

Awesome Customer Service! Any issue I have had has been resolved quickly!

City Chapters
United States
10 months using the app
August 27, 2021

Great app, particularly if you have multiple items and various upsell options. There are some areas where the User Interface could be a bit clearer / more intuitive, but once set up this works great. Also the support team respond very quickly and are extremely helpful (thanks Jason!). Recommended.

Oh Flick
United Kingdom
10 months using the app
March 26, 2021

Very happy with the overall design and capabilities of this app, the BEST out there and we've tried others that did not provide as many options and were not user friendly. This app team will not only support you directly, but they have also taken time to create many useful video and written tutorials on how to use this app to get the best out of it for your store, which most developers do not offer. We have received unbeatable customer service every time we contacted support. They have always provided us with exceptional and prompt support, always very professional and knowledgeable, a pleasure to work with. Thank you Jason and the whole W3Trends team!! Highly recommend this app and team, stop looking, you found them here.

T H R E E L I S T
Canada
10 months using the app