Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and extensive customization options, ideal for complex product configurations. They appreciate the reliable performance and minimal downtime, which boosts operational efficiency. The support team is noted for being responsive, assisting with quick installation and setup. Additionally, the app is considered cost-effective and offers great value. Long-term merchants report ongoing satisfaction and a positive impact on sales due to the advanced customization features. Comprehensive documentation and tutorials are also available to help merchants maximize the app's benefits.

May 9, 2023

Decent app, affordable, not the most user friendly but it works. Broke my store when I uninstalled though :/

WATSON
Canada
5 months using the app
March 12, 2018

I hate this app. I had a developer add it for me and when I went to set it up, it was way too time consuming to add all the options and add the "conditional logic". After you set up the conditional logic, lets say you have 20 product options with different price amounts, you then have to create 20 new products with those product prices and it's just a mess. Huge time waster and I have been spending my money on this app for the past few months till I launched and now have to start over. Wish I had looked into it earlier on.

Doggie Diva Store
United States
5 months using the app
October 10, 2017

Really easy to use custom options app ! Tried a few and this one is the best by far. All I was looking for (conditional logic, added products) was included, UX is very good, price is reasonable, setup for 25$ quick & perfect.
Really good app.

Atelierdubraceletparisien
France
5 days using the app
April 4, 2023

Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!

L'Atelier Global
United States
4 days using the app
May 20, 2022

This app is not for the light-hearted however once you are able to complete the installation (reach out to customer support and they will be happy to help at least from my experience and somewhat understanding of coding implementation), get comfortable with how the conditional logic system works with your products on Shopify, this app can be worth the price it offers especially with the image customizer feature. Though there are certain features I do wish this app provided which is an ajax shopping cart functionality and the ability to have a type of iFrame window setup or something similar to work with Shopify rather than the need to use a non-Shopify website in order to use the iFrame “Show Popup Window With Info” function within the conditional logic setup. Overall it currently works with what is needed at the moment and one other suggestion I would have for W3trends would be to extend the 7-day free trial to 14 days to allow more time for potential customers to get a feel of the app features. Best of luck and keep your patience!

San Diego Leather Inc.
United States
3 months using the app
March 13, 2017

Great app! Works perfectly for what I need. Service was excellent too. They were able to make a change I needed in order to get it working perfectly.

Browardcountystore
United States
3 days using the app
October 24, 2019

This is a very good app with great support. A bit difficult to setup but they are very helpful. I recommend this app

wholesalewaterheater
United States
3 days using the app
November 10, 2017

Easy to install and setup, especially compared to some of the others I looked at. Support has been phenomenal - very fast and super helpful each time!

Wc Sandbox
United States
2 months using the app
June 22, 2017

Extremely good service and very helpful as you know most apps always have slight issues and brad helped me Perfect the app for my website free of charge and won a long term customer. Multi currency was no issue with all the added prices and a much cheaper option then the others you cant go wrong here.
HIGHLY RECOMMENDED!

Billet Automotive Buttons
Australia
3 days using the app
August 15, 2023

amazing support! I recently faced technical issues with this app, but the support team's response was incredible. They swiftly addressed my problem, guiding me through solutions with patience and expertise.

OUTLET DELLO SPORT
Italy
2 days using the app