Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and extensive customization options, ideal for complex product configurations. They appreciate the reliable performance and minimal downtime, which boosts operational efficiency. The support team is noted for being responsive, assisting with quick installation and setup. Additionally, the app is considered cost-effective and offers great value. Long-term merchants report ongoing satisfaction and a positive impact on sales due to the advanced customization features. Comprehensive documentation and tutorials are also available to help merchants maximize the app's benefits.
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Helpful just wish there were more how to videos on how to setup and use the different features that they offer.
Great app, unbelievably helpful support. Was having an issue that Shopify tech support though was related to this app. Turned out that it wasn't related to the app at all, but Brad figured it out and fixed it for me anyway! Wow!
We decided to use W3 Custom Products for the creation of mechanical assemblies. We are early in the process of migrating to Shopify but so far all of our testing supports W3's documentation . Their support has been fabulous. I've had to reach out 3x and I have received answers quickly. My most recent encounter had to do with a mistake I made and I received all the information I needed to correct my mistake. The application is easy to setup and the imagizer feature was a real win for us. WE are very pleased with the product.
Originally had problems making this app work properly with my site but the support has being incredibly great! Now the app works perfectly! also its incredibly easy to learn and use.
Great app! Quick and easy support. Thanks to Ryan and Megan for all the help. They were able to change some of the functionality of the app to suit our needs. Much appreciated!
The app 1/2 works... After the order, the options selected do not import into accounting software nor do they print out when using order printer software... the only place you can verify the options the customer selects is by looking in your shopify account. This creates a lot of extra work by verifying things.
Awesome app! Lots of customization abilities however, it may be a little frustrating at times - not user friendly - and while it may seem that you need some coding experience at times, support is extremely helpful in helping you through all of the jargon. Very happy about this app!
Literally the best customer service I have ever experienced. This app should have solved all of my problems, but for some reason it wasn't working quite right (it ended up being something in my own code, not anything from the app). These guys spent HOURS trying to track down the issue, and kept me updated the whole time. The app itself is great, but the service can't be beat.
We started using this app first on www.astralcycling.com and now have installed it on our second shop. Works great and the service has been quick and always addresses what is going on.
The conditional logic works like it should and allows us to build out so many options for all of our product pages. I like that you can build a group and duplicate too, not have to rebuild it all over again for another page. Other option apps i've worked with don't allow this and it requires a lot of double work.
Great app for the price - you get a lot of options.
Very quick response from the team. I needed a way to show an option was sold out and they created a pop up to say the item was sold out and made it so the item couldn't be added to cart. The app is generally easy to use and great for custom options.