Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

May 10, 2013

Great app - exactly what I needed. Easy to install and use.

I had one small styling issue and they fixed it for me in just a few hours! Happy customer here.

Type & Love Paperie
United States
Over 1 year using the app
September 26, 2019

So far so good with this app. Really appreciate the ability to chat with support. Nir was very helpful!

pawprintshq.com
United States
Over 1 year using the app
Shop Circle replied September 27, 2019

We love hearing that you're enjoying our app; thanks so much for taking the time to leave us a review! Don't hesitate to reach out if you need any other assistance; we'd be more than happy to help again. :-)

July 9, 2019

Nice app. I was able to do what I envisioned. Created 3 option layers in just minutes. Tech support was fast and very friendly.

SwitchYourFilter.com
United States
Over 1 year using the app
Shop Circle replied July 10, 2019

Thank you for leaving us a review; we're happy to hear that you're enjoying the conditional logic feature of our app! Don't hesitate to reach out with any questions or comments - we'd love to help.

Love that you are promoting clean air and sustainable solutions! :-)

March 31, 2018

Each time I contact BOLD I’m blown away by the service I receive. I wish all my APPS could be from BOLD as if there are any problems they have the resources to resolve any issues, unlike any other APP I have found where support is usually very limited. Lawrence resolved my product options issue; the service was first class. Thank you!

Guitarbuild
United Kingdom
Over 1 year using the app
October 18, 2018

Were very helpful in installing the app and to resolve any issues I had with its setup and implementation. Look forward to expanding its use in my store.

2NDIMPRESSION
United States
Over 1 year using the app
June 6, 2016

So far so good. I love how easy the App is to implement on my custom products. No other app on Shopify is as loaded as this one. Super impressed, and will likely install a few other BOLD apps, because of my experience with Product Options.

Made By Mary
United States
Over 1 year using the app
August 10, 2015

Excellent product, performs as advertised. I gave it 5 stars because the functionality is exactly what a custom based business such as mine needs. I have just launched my website and it wouldn't have been possible without BOLD!

Boutiquesassychic Com
United States
Over 1 year using the app
January 1, 2014

Love the Product Customization App! We offer seriously cool personalized Pet ID tags and really needed a good way to capture the personalization content for the back of the tag. It was a part of our old website that we always struggled with. We decided to move to a Shopify store because of this Product Customization App. Super easy to set up exactly what we wanted.

The Better Pet Tag
United States
Over 1 year using the app
June 28, 2015

This APP is so useful!! Within the first 2 days we had multiple orders. Thank you :)

Oatandmill
Canada
Over 1 year using the app
Edited May 25, 2016

Works great! I am able to create all my product and embroidery options for my customers that I need. Thank you from Crown Minky Blankets. www.crownminky.com

Crown Minky
Canada
Over 1 year using the app