Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

June 6, 2016

So far so good. I love how easy the App is to implement on my custom products. No other app on Shopify is as loaded as this one. Super impressed, and will likely install a few other BOLD apps, because of my experience with Product Options.

Made By Mary
United States
Over 1 year using the app
August 10, 2015

Excellent product, performs as advertised. I gave it 5 stars because the functionality is exactly what a custom based business such as mine needs. I have just launched my website and it wouldn't have been possible without BOLD!

Boutiquesassychic Com
United States
Over 1 year using the app
January 1, 2014

Love the Product Customization App! We offer seriously cool personalized Pet ID tags and really needed a good way to capture the personalization content for the back of the tag. It was a part of our old website that we always struggled with. We decided to move to a Shopify store because of this Product Customization App. Super easy to set up exactly what we wanted.

The Better Pet Tag
United States
Over 1 year using the app
June 28, 2015

This APP is so useful!! Within the first 2 days we had multiple orders. Thank you :)

Oatandmill
Canada
Over 1 year using the app
Edited May 25, 2016

Works great! I am able to create all my product and embroidery options for my customers that I need. Thank you from Crown Minky Blankets. www.crownminky.com

Crown Minky
Canada
Over 1 year using the app
January 30, 2015

We worked with Travis at BoldApps and his communication was awesome! They are super easy to get a hold of, and did a great job of answering all of my questions (and there were quite a few). Their team is very knowledgeable and eager to help in every way! We are very excited to start implementing the capabilities of their application which will allow is to vastly improve our user experience. Thanks guys!

T3DesignsCo
United States
Over 1 year using the app
July 17, 2020

My website needed many issues to be fixed in terms of appending the add on pricing, and styling formatting issues.

Main issues were fixed quickly by Grant, and other formatting issues took slightly longer, but were finally resolved well by Rony.

Appreciate the help and would highly recommend this!

GULP
Singapore
Over 1 year using the app
October 2, 2018

I downloaded this app to be able to add variations to my listing to make the shopping experience better and more customer friendly. I had issues with the beta install and had to contact Guri in customer service for some help getting things up and running. He was great and worked through the issue with me. Five stars for Guri, my chat guru!

The Daughter Who Sews
United States
Over 1 year using the app
August 2, 2019

Just started setting up my Shopify store and needed a reasonably cost effective way to handle multiple product options. I've been happy with Bold Product Options, and Simran and Rick have been so supportive in helping me get Product Options setup and running. Thanks guys!!!

PensInkAnna
United States
Over 1 year using the app
Shop Circle replied August 6, 2019

Hi there! Thanks so much for your review. We're excited to hear that you enjoy our app and the support that has come with it. Simran and Rick are fantastic reps and I'm not surprised to see them mentioned here :)

We look forward to working with you again in the future!

May 23, 2014

UPDATE

I've been using this app for a couple of months now and am still really pleased with it. I'm currently configuring some more complicated gift sets in my store and this app is making it a much easier job than it might otherwise have been. Far more elegant than any workarounds I'd have had to do without it. Highly recommended.

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Well, I only installed this app today, but I can already tell that it's going to be an essential tool for me! I design and sell baby and kidswear and am in the process of expanding the range of colours of each design I offer. Without this app I would need to manually go through close to 100 products adding variants which would take forever, so the option to bulk apply options will save me a lot of time and hopefully eliminate the chance for mistakes. I encountered a problem installing the code, but Marty from support came to my rescue and went over and above in fixing it for me. So far I highly recommend both this app and its support - 5 stars!

Rock It Tots
United Kingdom
Over 1 year using the app