Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

December 20, 2019

Incredible app and incredible team. Bold Product Options team helped me a lot to fix the few bugs there were on my shop with the use of this plugin.
Good job

MrShark
France
Over 1 year using the app
Shop Circle replied December 20, 2019

Hi there! Thank you so much for the kind words; we're glad to hear that our team was able to help you out and get the bugs fixed, so you could use Product Options properly.

We're sorry to hear you ran into that in the first place, but it's great to hear everything is working now! Please let us know if we can help with anything else.

April 29, 2014

We honestly can't find anything bad to say about this app. We just have the basic version, but it's been a super fast way to apply custom fields to a range of products. Because of Product Options, we've been able to expand our product line and add customizable products to our arsenal! Thanks Bold!

Woodchuck Case
United States
Over 1 year using the app
June 20, 2018

I cannot praise highly enough the quality and expression of help I received from Lawrence and the team at Bold. They were thorough in enacting what was needed and offered advice and continuous support throughout the process of development and getting my store open. They are quick to respond and get the job done and do a fine job following up and checking in. Awesome job gang (and Lawrence, a very heartfelt puppy thanks to you!). I'm a fan. Hoopla!

Cherished Pet Memories
United States
Over 1 year using the app
August 5, 2013

I was very happy with the set up instructions. I am not great at installing these apps, but the instructions were very clear and they even showed examples.

I'm very happy to have found this app. I sell personalized items, so I have so many options for each product and as I am just moving over to Shopify, I was disappointed to see their limitation in this area. This app definitely helps a lot. Thanks!

getunrobed
United States
Over 1 year using the app
January 21, 2019

Great app! Rony is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Abaco Polarized
United States
Over 1 year using the app
May 23, 2014

Great App, Easy to setup multiple options on many products as once. The support is very helpful and were able to tweak my site to get everything working smoothly. Look no further if you need to add options to your products quickly and easily!

Computer Overhauls
United States
Over 1 year using the app
November 20, 2017

Wonderful app. easy to use and great support team.

Tech Warehouse Sg
Singapore
Over 1 year using the app
November 15, 2016

We use multiple BOLD apps, but Product Options is our most used as it allows our customers to build a custom product of their own. I love the text box character limits, the ability to give options condition logic to hide or show depending on what the customer picks. Product Options has made our website easier and more user friendly walking our customers through the ordering process.

As with anything in technology, issues or bugs may occur, but that best part of BOLD is how quickly they take care of these issues. I love that once I open a support ticket, I receive an email with a ticket number and within 24 hours I have a team member supporting the issue. BOLD has even helped our personal coder to assist him in setting up something custom for us.

My favorite part of using BOLD apps are the routine emails they send giving tips on how to use their apps to your benefit. This years Black Friday University was especially helpful and motivating for our team to get into the holiday spirit.

Twentythreeten
United States
Over 1 year using the app
May 10, 2016

Couldn't run my store with out! Thanks!

Chicagogiftbox
United States
Over 1 year using the app
July 22, 2022

Love this app and love the customer service. Today, Jeff went well above and beyond! I just moved off an options app to Bold Product Options and the customer service is excellent; responsive and knowledgeable. The app works so much better and looks great on my page!

Great Lakes Fibers
United States
Over 1 year using the app