Reviews (2,615)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

Edited May 11, 2020

Great app- I struggled a bit to get my head around the conditional logic, but Naman was absolutely great. Extremely patient with me and showed me exactly what to do. Really pleased, as ever, with Bold. Thank you!
I will continue to use the other Bold Apps too

Hair Extension Courses
United Kingdom
Over 1 year using the app
May 20, 2014

I installed the Product Options app to provide customers with a way in which to customize wedding invitations and stationery. I found the app easy to set up and use, but in testing, I ran into a problem with the form options in two browsers. Bold Apps responded to the problem within 24 hours and fixed the issue in very short time. Customer service is top notch. I'd like to personally thank Tamer for responding so quickly.

hazel & gray
United States
Over 1 year using the app
Edited June 21, 2017

We not only love this app and Bold, we literally could not have done our shop without them. Their service was top notch and professional. Nothing but praise for these folks. - Al from AutoSeatSkins.com

Autoseatskins
United States
Over 1 year using the app
August 9, 2018

This is a great app. The support team are awesome as well, making the installation process very easy. Shubhneet quickly helped us with resolving an issue we had recently on our site. Looking forward to working with Bold.

Elnez Printing
South Africa
Over 1 year using the app
January 1, 2014

This app is hands down the best! I sell custom t-shirts, vehicle decals, mugs, phone cases etc.. which all need customizable options. The bold app is very simple to use but offers powerful tools and endless options! Usability is very important to draw in traffic, and with this product options app, it makes checkout and customizing a breeze!

Custom T-shirts, Iron-On Heat Transfers, Decals, Mugs, Phone Cases and More!
spiredwingtees.com

Spired Wing Tees
United States
Over 1 year using the app
Edited April 24, 2018

Lawrence, you are awesome! The customizations are very good too. A must use app if you are looking to upsell or cross sell any product.

Thank you once again Lawrence. :) - Aliza

Headphone Zone
India
Over 1 year using the app
November 5, 2013

Very good App. Helpful, powerful, excellent support. Great app, i recommend. Thanks for all

IPrint Online-100
Switzerland
Over 1 year using the app
February 26, 2016

Does what it says. Nice to have that happen for a change.

Z Stix
United States
Over 1 year using the app
September 26, 2017

This app is a must have for my store! We sell custom party supplies with tons of color possibilites and I could not offer them at all without Product Options - I especially love the color swatch feature! I've contacted support on several occasions and they've got above and beyond to help me out. Absolutely recommend!

Shop Sweet Lulu
United States
Over 1 year using the app
Edited January 3, 2023

Works really well and does exactly what I need it to. Support are super helpful - asked about one issue and that was fixed within an hour or so and they also spotted another issue on the site while doing that which they advised me about (thanks Alina!)

UPDATE - needed futher support after changing my theme and Alina was again super quick and helpful. Thanks so much Alina for your assistance.

Becky Pearce Designs
United Kingdom
Over 1 year using the app
Shop Circle replied March 24, 2022

Thank you for your kind review! We're happy to hear that you've been enjoying Bold Product Options. :)