Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

January 31, 2018

Miraculous!! Thanks to the whole Bold Team

Feuch
Canada
Over 1 year using the app
August 4, 2023

Thanks to Saro, thanks to the app technicians, thanks to the app, which perfectly solved the problem for us, thank you for your patience and concentration, I will continue to support the use of this app, and I will also recommend my friends to use it.

4FunGift
China
Over 1 year using the app
Edited January 26, 2024

This app has been an important piece to the functionality of our store. Deelen was extremely helpful with diagnosing any issues we've had and was quickly able resolve any problem we faced!

LZMFG
United States
Over 1 year using the app
September 13, 2017

The app is brilliant and the customer support I received tonight from (shubhneet) was spot on, keep up the good work.

Fastfooddeliveryman
United Kingdom
Over 1 year using the app
January 13, 2021

This product is amazing! The options for customizing your product add-ons is seamless once you set it up! I was really skeptical about the monthly price but it more than delivers in performance and customer service. I've had some pretty weird code issues, customer service people like Ryan really know what they're doing! This app takes a little patience to set up, there are small bugs that arise from either conflicting code in other apps (ex. PageFly) or user error but these guys always know what to do. I recommend this app 10/10, thanks for all the help Ryan!

Crystal Vibes By B&B
United States
Over 1 year using the app
Shop Circle replied February 2, 2021

Thank you so much for the thoughtful review. We are very happy to hear that Ryan fixed up any small issues and got you up and running! Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.

June 25, 2020

Amazing customer service. I spoke to Kaiser and he helped me solve the issue I had right away. Thank you!

MyPawStar
Canada
Over 1 year using the app
Edited May 11, 2020

Great app- I struggled a bit to get my head around the conditional logic, but Naman was absolutely great. Extremely patient with me and showed me exactly what to do. Really pleased, as ever, with Bold. Thank you!
I will continue to use the other Bold Apps too

Hair Extension Courses
United Kingdom
Over 1 year using the app
May 20, 2014

I installed the Product Options app to provide customers with a way in which to customize wedding invitations and stationery. I found the app easy to set up and use, but in testing, I ran into a problem with the form options in two browsers. Bold Apps responded to the problem within 24 hours and fixed the issue in very short time. Customer service is top notch. I'd like to personally thank Tamer for responding so quickly.

hazel & gray
United States
Over 1 year using the app
Edited June 21, 2017

We not only love this app and Bold, we literally could not have done our shop without them. Their service was top notch and professional. Nothing but praise for these folks. - Al from AutoSeatSkins.com

Autoseatskins
United States
Over 1 year using the app
August 9, 2018

This is a great app. The support team are awesome as well, making the installation process very easy. Shubhneet quickly helped us with resolving an issue we had recently on our site. Looking forward to working with Bold.

Elnez Printing
South Africa
Over 1 year using the app