Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

September 1, 2017

Product Options has been an amazing app which has allowed us to differentiate our products from the competition. The support has been amazing, in particular Danni who has gone above and beyond to help deliver a bespoke solution for us.

Foolhardy London
United Kingdom
Almost 2 years using the app
September 26, 2023

Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!

Buffalo Boards
United States
Almost 2 years using the app
April 17, 2020

We've been using the app for a couple of years and needed some tech support recently. Vighnesh was very helpful through live chat. We had an obscure problem and his patience in troubleshooting was much appreciated!

Distinct Impressions Inc
United States
Almost 2 years using the app
January 13, 2014

The app works wonders. The customer service was great they helped us upgrade to the premium in a very timely manner! I seriously recommend them to anyone with multiple options and variations!

Half Cocked Holsters LLC
United States
Almost 2 years using the app
February 28, 2014

The folks at BOLD Apps are amazing! Wonderful customer service and tech support from the very beginning! This app specifically is allowing me to do things in my shop that I've always wanted to do but couldn't. Many of our clients want to build their own invitation suites, and now with this app, I'll be able to let them do that easily!

Jupiter and Juno | Letterpress Wedding Invitations
United States
Almost 2 years using the app
Edited October 21, 2014

Fantastic app! So easy to use and I could do exactly what I needed to do. Thrilled!
+ the great customer service completes the picture. A very satisfied customer. :)

Madi&Cleo
South Africa
Almost 2 years using the app
December 30, 2020

Alina was very helpful in getting our app set up and working through the details! Highly recommended!

DPF360
United States
Almost 2 years using the app
May 31, 2016

I would highly recommend this app. I struggled a bit with installing the app but I had the experts at Bold finish it for me and it works great. The premium package is worth the money, the conditional logic adds flexibility to the option choices and makes my pages less cluttered and looking great.

Wedding Incorporated
Canada
Almost 2 years using the app
Edited August 19, 2015

We have been using the app for a while now and it has been working as advertised. Installation can be a bit of challenge for those not familiar with coding, however, Bold will have their experts install the necessary coding, for a small one-time fee, which is a fantastic safety net option... All in all, we are pleased with the app and would recommend it to other Shopify owners looking to add that personal touch to their store!

Tea Blendz
Canada
Almost 2 years using the app
October 3, 2017

The customer service with this app is top notch! I messaged support to help set up something I was having trouble with (due to my theme code) and Henrique helped me quickly. I mean, it's ALREADY done... same day! How's that for service?

Decalsbyadavis
United States
Almost 2 years using the app