Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 20, 2014

Great app, works as intended and the resources they have to help you install make it easy. Customer support is prompt and effective.

Promotional Party Sticks
United States
Almost 2 years using the app
October 3, 2017

Customer service is great.
The app has a learning curve with options and condition choices, but once it clicks in your brain how it works, it gets easier.

Naughty Cat Apparel
United States
Almost 2 years using the app
Edited April 8, 2020

Prompt and effective assistance from Carter, and then Rony! Really appreciate the professionalism, efficiency and effectiveness of the support provided by both, who are also warm and approachable. Thanks so much! Bold App had been really helpful for our business!

Ribbons & Bows
Singapore
Almost 2 years using the app
February 20, 2014

A phenomenal app for your store. We feel like we're really testing the limits of how many options you can create but this app hasn't failed us yet! Also a big plus: If you ever have any questions the support is immediate and fantastic!

Primo Press
United States
Almost 2 years using the app
December 5, 2013

Absolute must have for apparel sales. The intuitive nature of the app is easy to follow and the customer service group is outstanding. I had to put together a store for a client and only had two days to get everything done. I relayed this timeline to the people at Bold Apps and they rushed me through which is pretty rare. I really don't see another app option for a shopify user when dealing with product options..

Breeders Greeters Store
United States
Almost 2 years using the app
December 13, 2013

Incredible app, first class service and support - has transformed my store - http://www.ilovemywalls.com/

I Love My Walls
United Kingdom
Almost 2 years using the app
September 7, 2017

The team at Bold is amazing. Especially the team for Product Options.

The app functions as expected and I'm trusting they'll continue to make improvements.

Definitely worth the money considering Shopify SUCKS and offers very little as to a true shopping cart system.

Thank you BOLD for stepping up and filling in the gaps left by the short sighted Shopify team.

Lets Truck
United States
Almost 2 years using the app
December 23, 2022

Alina was great in not only solving the issue, but providing a detailed explanation on how it was done as well as going beyond to suggest performance improvement recommendations! Very happy with the support provided.

SAMMIMIS
Australia
Almost 2 years using the app
May 21, 2019

Great company! Kaiser was so helpful and helped me set up a new option in my store. Thank you Kaiser, it made my day! :)

Tail Spin Bracelets
United States
Almost 2 years using the app
Shop Circle replied May 23, 2019

Hi there! Thanks so much for your kind words. We are really happy that Kaiser was able to help out with setting up new product options in your store! Let us know if there's anything else you need a hand with! :-)

January 7, 2020

Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!

Jo & Jean Handmade
United States
Almost 2 years using the app
Shop Circle replied January 7, 2020

Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-)

We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.