Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

December 5, 2013

Absolute must have for apparel sales. The intuitive nature of the app is easy to follow and the customer service group is outstanding. I had to put together a store for a client and only had two days to get everything done. I relayed this timeline to the people at Bold Apps and they rushed me through which is pretty rare. I really don't see another app option for a shopify user when dealing with product options..

Breeders Greeters Store
United States
Almost 2 years using the app
December 13, 2013

Incredible app, first class service and support - has transformed my store - http://www.ilovemywalls.com/

I Love My Walls
United Kingdom
Almost 2 years using the app
September 7, 2017

The team at Bold is amazing. Especially the team for Product Options.

The app functions as expected and I'm trusting they'll continue to make improvements.

Definitely worth the money considering Shopify SUCKS and offers very little as to a true shopping cart system.

Thank you BOLD for stepping up and filling in the gaps left by the short sighted Shopify team.

Lets Truck
United States
Almost 2 years using the app
December 23, 2022

Alina was great in not only solving the issue, but providing a detailed explanation on how it was done as well as going beyond to suggest performance improvement recommendations! Very happy with the support provided.

SAMMIMIS
Australia
Almost 2 years using the app
May 21, 2019

Great company! Kaiser was so helpful and helped me set up a new option in my store. Thank you Kaiser, it made my day! :)

Tail Spin Bracelets
United States
Almost 2 years using the app
Shop Circle replied May 23, 2019

Hi there! Thanks so much for your kind words. We are really happy that Kaiser was able to help out with setting up new product options in your store! Let us know if there's anything else you need a hand with! :-)

January 7, 2020

Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!

Jo & Jean Handmade
United States
Almost 2 years using the app
Shop Circle replied January 7, 2020

Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-)

We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.

September 1, 2017

Product Options has been an amazing app which has allowed us to differentiate our products from the competition. The support has been amazing, in particular Danni who has gone above and beyond to help deliver a bespoke solution for us.

Foolhardy London
United Kingdom
Almost 2 years using the app
January 13, 2014

The app works wonders. The customer service was great they helped us upgrade to the premium in a very timely manner! I seriously recommend them to anyone with multiple options and variations!

Half Cocked Holsters LLC
United States
Almost 2 years using the app
April 17, 2020

We've been using the app for a couple of years and needed some tech support recently. Vighnesh was very helpful through live chat. We had an obscure problem and his patience in troubleshooting was much appreciated!

Distinct Impressions Inc
United States
Almost 2 years using the app
February 28, 2014

The folks at BOLD Apps are amazing! Wonderful customer service and tech support from the very beginning! This app specifically is allowing me to do things in my shop that I've always wanted to do but couldn't. Many of our clients want to build their own invitation suites, and now with this app, I'll be able to let them do that easily!

Jupiter and Juno | Letterpress Wedding Invitations
United States
Almost 2 years using the app