Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 7, 2016

Great app, and excellent service! The Bold team is fantastic to work with - great communication, fast turnaround, very skilled in order to provide solutions to a variety of needs. Highly recommend this app and others from Bold.

Forbes Products
United States
Almost 2 years using the app
February 7, 2020

Great app which works far better then all the other product option apps we've tried. We had a few small problems with integrating into our theme but Paul & Jericho from bold support have sorted them out quickly without any issues.

Fantail Cricket
New Zealand
Almost 2 years using the app
October 7, 2019

Appears to be the only app that allows you to offer custom options in upsells. Camila was super helpful too!

Golden Rule
United Kingdom
Almost 2 years using the app
Shop Circle replied October 8, 2019

We're glad to hear that Camila was able to help you out with your questions about Product Options! It's great to see that you're offering custom options in your upsells, as well. Your custom name jewelry is stunning!

June 23, 2021

The Support on this app is crazy good. Recommend 11/10...............................................

Papasplatz
Germany
Almost 2 years using the app
Shop Circle replied June 24, 2021

Appreciate the review. Contact our Customer Support Team anytime, we're always happy to help. Thanks for choosing Bold.

September 18, 2019

Excellent customer service and great addition to our shop. We highly recommend using Bold Product options.

Meadow Lane Monograms
United States
Almost 2 years using the app
Shop Circle replied September 19, 2019

Thank you so much for the recommendation! We're so glad to hear it's been a great addition to your shop - that's exactly what we hope for when our merchants install our apps. :)

Your embroidery is beautiful, by the way!

Edited November 20, 2018

This app has helped us add all the necessary features we've needed for our store. Nir was the support person that helped and was amazing, helpful, kind and super efficient

Creativebarn
South Africa
Almost 2 years using the app
September 26, 2017

App is brilliant! staff are so helpful - Paul is very responsive and is always willing to help! much appreciated!

The Furniture Brand
United Kingdom
Almost 2 years using the app
January 23, 2020

This is a great app and the customer/tech support is great. Thanks to Vighnesh for helping me out today!

mkwdesignco
United States
Almost 2 years using the app
April 14, 2014

We started to offer a deeper personalization for our illustrations on www.biscottocotto.com and we want our customers be able to choose almost everything: sizes, colors, supports, with or white border, custom texts etc... Bold app is the best solution, easy to use and powerful. And - last but not least - we can manage a lot of items' variation still having a slim catalogue.

Biscotto Cotto™
Italy
Almost 2 years using the app
September 27, 2016

Such a great app!
It's an absolute must have for shops that have items that need specific options.
My shop wouldn't be able to *be* on shopify without the Product Options app by Bold. Thanks!

Pure Impressions Design
United States
Almost 2 years using the app