Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

January 23, 2020

This is a great app and the customer/tech support is great. Thanks to Vighnesh for helping me out today!

mkwdesignco
United States
Almost 2 years using the app
April 14, 2014

We started to offer a deeper personalization for our illustrations on www.biscottocotto.com and we want our customers be able to choose almost everything: sizes, colors, supports, with or white border, custom texts etc... Bold app is the best solution, easy to use and powerful. And - last but not least - we can manage a lot of items' variation still having a slim catalogue.

Biscotto Cotto™
Italy
Almost 2 years using the app
September 27, 2016

Such a great app!
It's an absolute must have for shops that have items that need specific options.
My shop wouldn't be able to *be* on shopify without the Product Options app by Bold. Thanks!

Pure Impressions Design
United States
Almost 2 years using the app
September 29, 2017

Very very solid app, and great customer service to boot. Highly recommend it - pays for itself!

Destinycarry
United Kingdom
Almost 2 years using the app
January 7, 2014

Fantastic app; as a company with a local delivery option, the flexibility that Product Options gives us has been incredibly valuable.

Be warned that it's difficult to install, but completely worth the effort (or extra cost, if you elect to have them do it for you). I just wish we'd started using this sooner.

My Liquid Garden
United States
Almost 2 years using the app
September 13, 2019

This product has allowed to add purchase options to quite a lot of our products. The app is easy to use and will allow us to start a whole new business venture with custom blends. The future is more promising than ever because of this product!

They integrated the system for us, so we did not have to do as much work as expected.

Medwakh.com
United States
Almost 2 years using the app
Shop Circle replied September 16, 2019

Hey there! We LOVE hearing that we've opened up a lot of business opportunities for you! Thank you so much for the kind review.

We're always happy to help with getting the app installed properly on your store, as it can be difficult to work with code. :-) It's great to hear we were able to cut down some of the work you expected you'd need to do.

Please let us know if you have any other questions or comments about the app - we'd love to help.

June 20, 2014

Super Great ! The option style perfectly fit with my current theme !

ACYC
Hong Kong SAR
Almost 2 years using the app
Edited May 8, 2020

It's an excellent app (although it can take some time setting it up and requires some getting used to). Equally important is product support, and the team is extremely helpful. THANK YOU GUYS, you rock!

SlayThyName
Germany
Almost 2 years using the app
Edited October 30, 2020

We tried many of the other options, but this one did everything we wanted it to. It's pretty straight forward in its setup, and any questions or tweaks we've needed have been dealt with by their support easily and quite quickly. Very friendly and professional support.

Rapidracks
Canada
Almost 2 years using the app
Shop Circle replied November 2, 2020

Thank you for your review! We are so happy that the app provided the functionality you were looking for with the support you needed. Wishing you all the best!

March 16, 2021

Ryan and his support team were very quick in their response. Our custom theme required a few updates from the Bold side and they were able to make the changes quickly, or point me to resources to accomplish all of our needs. Overall this was an impressive experience. I would recommend Bold Product Options for a custom product item's app, when you need to go beyond basic Shopify functions.

The Prep Kitchen
United States
Almost 2 years using the app
Shop Circle replied March 19, 2021

Thank you for your review. We are so happy that Ryan and the team was there to help you. Thank you for recommending and choosing Bold!