Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

May 29, 2013

Shappify support just gone done installing this app for me. They were super quick to respond and very helpful. The app was installed quickly and seems to be intuitive, even for the not-so-tech-savvy like myself.

This is the easiest app install process I have gone through so far!

PoopBuddy
United States
Over 1 year using the app
July 7, 2023

Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!

TWO BAKE BOYS
Singapore
Over 1 year using the app
Shop Circle replied July 9, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

Have a lovely day,
Customer Success Team I Shop Circle

February 12, 2016

These guys are good. Their support is good.

We sell baby stuff: https://www.audreyandme.com.au/

Their app helps a LOT!

Audrey Me
Australia
Over 1 year using the app
Edited September 1, 2020

Nir was awesome, only reason I chose bold, support it stellar. Support is critical in getting this set up correctly. Nir knows the app! Give him a raise!!

Ana Claires
United States
Over 1 year using the app
November 17, 2017

Oh My Gosh! I love, love, love the Product Options App. It has made my ecommerce site, www.thepenguinrev.net come to life. My whole business revolves around using customer's own digital images on my products so having the option to upload whatever images they desire is an absolute necessity.

And adding Product Options to my site was soooo easy. I was kinda concerned because I have a LOT of products that I offer and just the thought of having to modify each of those individually was causing me stress. Thankfully, your staff was sooooo helpful in getting me up and running...in one afternoon. It took a couple more days to tweak it, but now it's perfection and I can't imagine my Shopify store without the Product Options App.

Thanks a whole bunch and a lot.

Brenda K Moore
The Penguin Revolution
www.thepenguinrev.net

Your product staff team is the best! Honestly, I don't remember who initially assisted me in getting my shop up and running with Product Options but whoever it was Stayed On The Line with me for several hours making sure I understood How to make things work and Why they are supposed to work. They assisted me over the next couple of days to figure out why I had products that weren't working, helped me modify the Shopify Liquid Template so everything looked Just the way I wanted it to. I bow to your awesome expertise.

Thepenguinrevolution
United States
Over 1 year using the app
July 13, 2016

Critical app for my business. Couldn't be online without it.

Black Velvet Sydney
Australia
Over 1 year using the app
Edited August 30, 2019

This app has helped us bring in much more revenue and allowed us to expand our customizable product line. Customers love it! Brenda was a great help with the installation process. Thanks Brenda!

Advanced Sportswear
United States
Over 1 year using the app
Shop Circle replied August 30, 2019

Hi there! We're so happy to hear that you've been enjoying our Product Options app in order to expand your product line. We love hearing that our merchants are succeeding, so thank you very much for sharing, and we'll be sure to share the kind words with Brenda!

Please let us know if we can help you with anything else. :-)

July 7, 2014

Love this app! It was a huge time saver and allows me to have personalized products for my clients to ensure that there are no issues with choices. What was even better, was that I had an alignment issue (during my trial period) and they logged in and fixed it! How's that for customer service?!!
Next on my list will definitely be the product discount tool.

Pink and Lulu | Jewelry Bar
United States
Over 1 year using the app
December 22, 2014

We don't usually write reviews, but this Product Options App by Bold Apps is by far the best app we have installed for our Shopify store! Our store creates Catholic personalized planners that require a lot of options, so this awesome app is essential to our store, and the updates to the app keep getting better and better!

We've contacted the Bold Apps support team via email and phone a few times for troubleshooting and for tips and recommendations, and they have been helpful every single time, sometimes responding within the hour!

We're very impressed and grateful for this app, as we couldn't run our store without it! Thank you, Bold Apps, for creating such practical, intuitive, creative, and easy-to-use apps!

My Faithful Planner
United States
Over 1 year using the app
July 21, 2020

Love this app. Very easy to install and has all the features I need. I had one tiny little problem with formatting how the total prices show, but Nirav was able to fix it immediately and now it works great. Thanks so much.

mission: HERO
United States
Over 1 year using the app