Reviews (2,605)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

November 1, 2017

The product and the support we received is beyond unbelievable.

MC deserves a promotion. The amount of time she put into our requests was second to none. She went beyond the standard call of support to explain, fix, and teach, so we can fix our own issues in the future.

I'd give 1000/5 if I could.

MC is awesome, thanks a million.

Stovesupermarket
United Kingdom
Over 1 year using the app
Edited September 12, 2017

Excellent idea, excellent app and really excellent support from the whole team of Bold and especially from MC.
Thank you so much

Flair Merch
United Kingdom
Over 1 year using the app
April 12, 2021

Awesome app - Alina is a superstar! So grateful for her help with styling the app so that it fitted in with my branding!

The Stately Hound
United Kingdom
Over 1 year using the app
Shop Circle replied April 14, 2021

We are so thrilled that Alina was there to help you with styling :). Thank you for the review!

October 1, 2019

Simran was very quick to help with updating our base price when a discount was applied and we had product options needing to be updating. Thank you Simran.

Cali Raised LED
United States
Over 1 year using the app
Shop Circle replied October 3, 2019

Hey there, thanks so much for taking the time to leave us a review! We're so glad to hear that Simran was able to help you out with the the updated discount being applied. We'll be sure to pass along those kind words. :-)

Please let us know if we can help with anything else! Cool variety of LED products for trucks, too!

November 3, 2013

I tried to use the built in options and variants in shopify but this left me with much to be desired. Bold has fixed this with Product Options. it has simplified EVERYTHING i need to do with variants and will save me hours and hours of work, not to mention it does things that aren't possible with shopify's variant system. THANK YOU BOLD!

FETISH FIEND
Canada
Over 1 year using the app
Edited June 5, 2023

BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO.

Update for 05/06/2023
I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring.

I am so over the moon!

Thanks to Sarah and the team :)

Outside Store
United Kingdom
Over 1 year using the app
August 24, 2018

One of the BEST apps on Shopify. Also have a really good support team.

Thank you Jordan for all your patience and help.

Awareness Expo
United States
Over 1 year using the app
March 31, 2016

Great app and simply awesome! Perfect for our work.
Thank you!

Evilcollar
Italy
Over 1 year using the app
April 8, 2014

This is the perfect plugin for the Sozo store who sell bespoke jewellery with custom extras. It is really versatile and easy to use once it has been set up.

Manual install is quite lengthy and you have to concentrate on where you are pasting the code. For any issues though, the support team is great, they understand straight away what you need and sort it out!

Sozosilver
United Kingdom
Over 1 year using the app
October 15, 2019

Customer Service is BOMB.COM! Rony is the best of the west and hands down the best in the office! Thanks for the help!

Jett + Jax Bows
United States
Over 1 year using the app
Shop Circle replied October 16, 2019

We love hearing that; thanks so much for sharing your experience! We're so glad to hear that Rony was able to help you out with everything. Thanks a lot for the kudos!