Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

August 24, 2018

One of the BEST apps on Shopify. Also have a really good support team.

Thank you Jordan for all your patience and help.

Awareness Expo
United States
Over 1 year using the app
March 31, 2016

Great app and simply awesome! Perfect for our work.
Thank you!

Evilcollar
Italy
Over 1 year using the app
April 8, 2014

This is the perfect plugin for the Sozo store who sell bespoke jewellery with custom extras. It is really versatile and easy to use once it has been set up.

Manual install is quite lengthy and you have to concentrate on where you are pasting the code. For any issues though, the support team is great, they understand straight away what you need and sort it out!

Sozosilver
United Kingdom
Over 1 year using the app
October 15, 2019

Customer Service is BOMB.COM! Rony is the best of the west and hands down the best in the office! Thanks for the help!

Jett + Jax Bows
United States
Over 1 year using the app
Shop Circle replied October 16, 2019

We love hearing that; thanks so much for sharing your experience! We're so glad to hear that Rony was able to help you out with everything. Thanks a lot for the kudos!

August 25, 2014

Great product and great customer support. Product options is easy to set up and works perfect.

Frimage Image
United States
Over 1 year using the app
February 2, 2018

A perfect solution to a Shopify limitation, worth every penny. The best part is their support team, especially Shubhneet. So easy to work with, super responsive, and solved every issue presented. Highly recommend!

Traveling Tranquilo
United States
Over 1 year using the app
September 1, 2017

Great App, easy to use, Excellent Support. I recommend it 100%

Rhinestonewear
United States
Over 1 year using the app
August 25, 2018

Just getting started with this app and I am thrilled to be able to have the options that I do. Its great for personalized products and Charles was super helpful in getting me set up. High five to Charles! Thank you!

Fire Pigs Designs Llc
United States
Over 1 year using the app
January 14, 2014

The Product Options app is excellent. It is simple to use and offers great customization with advanced options. Their support is superb as well. I needed to get some custom integration done and their support team took care of it very quickly, and over the holidays, too. I recommend these guys to everyone.

The Paper Tube Co.
United States
Over 1 year using the app
November 5, 2018

I chose this app because I needed to have product variants—as well as—color swatches. I do not know coding and Bold did the installation for me. Definitely an added plus! The team from Bold did their best to resolve my concerns all while keeping the communication open in a timely fashion! Customer service is awesome! I truly appreciate all of their hard work to get me up and running. Thank you Brenden S., Charles, and Shubhneet for all of your hardwork on my store! I appreciate you!

Purposely Counted LLC
United States
Over 1 year using the app