Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited January 30, 2019

Best APP Ever. I could not imagine running my store without this app. "Product Options" has allowed us to have the flexibility to be able to upgrade our products and features on the fly. We are able to up-sell without putting pressure on the shopper. They up-sell themselves... and love it! Very easy set up and maintain. Thank you Bold for such a great product. Had to use customer service chat and Sarah took care of my issues very quickly. Wish every company was this friendly and responsive with their customers. Great service. Five Star.

Gift Crates
United States
Over 1 year using the app
February 5, 2014

This app offers a great complimentary solution to the Shopify platform and is easy to use. Bold offered lightning quick support for us too.

Ideal Lighting
Australia
Over 1 year using the app
May 29, 2013

This app is great! I paid for them to install as I have no experience. James has been great and very responsive! He added some custom style to match the rest of my site for free!

Sweet Trees
United States
Over 1 year using the app
December 19, 2022

Though I was able to use the app and set everything up it wasn't showing up in my online store. Jeff was great. He resolved my issue really quickly. Less than 20 minutes. Now everything is up and ready to go!

Llama Momma Company
United States
Over 1 year using the app
January 10, 2019

I installed the v1 in the past and was not satisfied. The work done on option v2 makes it now a top class app - easy to install and use. Even though we used one of the most complex ajax theme, Julian was very responsive and skilled in making it work for us. He went beyond our initial request to make sure it would work as expected. Great product. Great support. I am now going to look at other Bold products.

Roman & French
Australia
Over 1 year using the app
September 14, 2013

Superb app - ease of use is A1, also paid the $25 to get it installed and configured by the pros - and this was done in no time, had my questions answered really quickly. Only had to watch the demo video once - then got it to do what I wanted immediately.

CHN Herold Ross
Australia
Over 1 year using the app
July 25, 2017

Bold Apps and their outstanding support really "clicks"! ;) Their apps are easy-to-set-up and very robost. We use in combination with Product Discount and Product Upsell for our protein coffee flavors - mocha, vanilla latte & caramel along with a free present with purchase. You can see an example here https://drinkclick.com/collections/new-special-offers/products/best-value-4-canisters-you-pick-the-flavors-free-shipping-free-gift-you-pick

Click Espresso Protein Drink
United States
Over 1 year using the app
February 7, 2020

Camila from Bold Commerce support helped me solve my technical issue very swiftly. This is the level of customer support all shopify apps should have!

Good See Co.
United States
Over 1 year using the app
December 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Axial
United States
Over 1 year using the app
Shop Circle replied January 4, 2022

Thank you so much for your review! We really appreciate your feedback. :)

Thanks for choosing Bold!

March 22, 2023

I've had a great experience with this app so far for my apparel shop. I offer lots of color and size options and this has made my product pages look great and user friendly. I had a small issue with some options not coming through on orders but chatted with a rep (Jeff - thanks so much!) and got resolved immediately.

Light and Shine Boutique
Canada
Over 1 year using the app