Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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This app has really helped my get my store to what I had envisioned it being. It gives a lot more options for your product variables. The only thing I would say is that the instructions for installing arent too clear (maybe it was just me or my theme being difficult). But its worth it once you get it going :)
ivorymint.com
The product is great and your support was super fast. It said 24-48 hours if you use the "help me install" function and I had help installing the app within 5 minutes. You guys are the shit!
Excellent app to offer additional services for the products I sell. Iurii from Bold apps took care of the installation for me and customised it to suit my website. Can't rate their service highly enough. Thank you!
Thank you for your review. We're glad our support specialists were able to help get the app running and integrated with your website theme! Don't hesitate to reach out with any other questions, comments, or issues you run into.
Love the look of your washing machines; there's a lot of really nice colours!
Second update: This is by far the best app support out of any app we've come across or used on Shopify. Recently Shubhneet helped me work through something through multiple emails and a phone call - she was very on top of things and exceptionally quick.
First update: Nick has been incredibly helpful as we've worked through the app. Everything from guiding us on how to set up what we want to doing some coding to help achieve the look we want. All around awesome support.
So far, so good! Just installed the app and Parminder has been great helping navigate through questions quickly - love the live chat feature!
The product and the support we received is beyond unbelievable.
MC deserves a promotion. The amount of time she put into our requests was second to none. She went beyond the standard call of support to explain, fix, and teach, so we can fix our own issues in the future.
I'd give 1000/5 if I could.
MC is awesome, thanks a million.
Excellent idea, excellent app and really excellent support from the whole team of Bold and especially from MC.
Thank you so much
Awesome app - Alina is a superstar! So grateful for her help with styling the app so that it fitted in with my branding!
We are so thrilled that Alina was there to help you with styling :). Thank you for the review!
Simran was very quick to help with updating our base price when a discount was applied and we had product options needing to be updating. Thank you Simran.
Hey there, thanks so much for taking the time to leave us a review! We're so glad to hear that Simran was able to help you out with the the updated discount being applied. We'll be sure to pass along those kind words. :-)
Please let us know if we can help with anything else! Cool variety of LED products for trucks, too!
I tried to use the built in options and variants in shopify but this left me with much to be desired. Bold has fixed this with Product Options. it has simplified EVERYTHING i need to do with variants and will save me hours and hours of work, not to mention it does things that aren't possible with shopify's variant system. THANK YOU BOLD!
BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO.
Update for 05/06/2023
I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring.
I am so over the moon!
Thanks to Sarah and the team :)