Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

November 1, 2013

This app is a must for products with multiple options

White Rhino Products
United States
Over 1 year using the app
May 23, 2016

I am baffled that shopify hasn't made their own one of these? it is an absolutely essential application installed on every single one of our websites, basically if you sell anything with more than a handful of variants then shopify cant handle it you have to use this. The conditions feature makes our website look smart and uncrowded and we love Bold for that...

For example a pair of boots available in black or brown size 35 to 46, that is already 24 variants, now add calf width and height.. game over!

The only downside to this app I really hope they or shopify somehow figure this out, is inventory. Your variants are not shown on your inventory and so if you manage stock then it makes it impossible because you cant see the sizes on the CSV when you download your inventory, it has meant that on one of our websites where it is imperative that customers know if the item is in stock or not we have to split the product into sizes 36 - 40 and 41 to 46 which is a pain, it actually really is.

Just Riding Premium
Poland
Over 1 year using the app
February 19, 2021

My wholesale website has lots of variations and I needed an app that could handle all that plus create an easy to read back end. Other apps I tried either could not link my product pictures with my skus or they couldn't get the variants to show up under the sku. Bold Product Options was able to do all these things and more for me.
The support chat is amazing with immediate help and understanding of the any issues or complications I am having. The get to fixing my problem right away. I just wish I had the "smack my face" emoji a lot of the time.

rusticstrengthwholesale
United States
Over 1 year using the app
Shop Circle replied February 22, 2021

Thank you so much for your review. We are so happy that our team on chat was there to provide you with immediate assistance and that they were there to fix the problems you were experiencing. Thank you for choosing Bold! We are always happy to help.

May 11, 2016

I love this app, it really does allow my customers to choose what product they want and how they want it to look. For me it's all about the customisation for my customers.

Thanks.

Divine Ambience Candles Fragrance Home Wares
Australia
Over 1 year using the app
December 2, 2020

I am using the app for quite some time and I am more than happy. Not only are the options great and the setup is quite easy, whats more impressive is the support I received everytime I wanted to change something. Nir and Grant especially did an awesome job, but I am sure that the entire team will be a great help to you. So I would definitly recommend it!

PetBud
Germany
Over 1 year using the app
Shop Circle replied December 10, 2020

Thank you so much for the feedback and recommendation. So happy to hear that Nir, Grant, and the rest of the team were able to help you out!

October 27, 2016

We were having issues with product variants showing up in shopping carts as additional 'items' ie: one item with one variant showed up as two items in the cart. Bold fixed it super fast for us. It's one thing for apps to work perfectly, but a developer really shines when you find their support as robust as their products. Thanks for the help!

Rag Bone Bindery
United States
Over 1 year using the app
Edited February 22, 2023

I want to thank the Bold team for the speed with which they answered me in solving a difficult problem on the site. The team immediately got in front of me in the chat and solved all the problems for me. A huge thank you to Sarah who was with me the whole way! many thanks. You saved me

Koby Levi
BABYCOUPON.CO.IL
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Baby Coupon
Israel
Over 1 year using the app
October 15, 2013

Does what is says, coupled with great support from the developers. Essential add-on for my shop. Thanks!

New Forest Print
United Kingdom
Over 1 year using the app
April 25, 2016

Bold apps are impressive and super feature-rich with a ton of well thought out options and flexibility for even the novice store owners (me) to enhance their sites. But honestly, the only thing that really matters for me in the end is great customer support. MC has been like a pro Project Manager for me; she's able to hear what my goals are and get it done. She has made my vision of pulling together gift wrapping, recurring orders, product bundles and loyalty points a reality. It was more than I could do on my own so expert help is why I will be using 5 Bold apps as part of my online store. :)
Jonathan
www.salemessentials.com

Salem Essentials And Apothecary
United States
Over 1 year using the app
January 10, 2014

Giving options to our clients has allowed us to sell more services to our clients. Easy installation. Thank you!

Embroidery Geeks
United States
Over 1 year using the app