Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

May 11, 2016

I love this app, it really does allow my customers to choose what product they want and how they want it to look. For me it's all about the customisation for my customers.

Thanks.

Divine Ambience Candles Fragrance Home Wares
Australia
Over 1 year using the app
December 2, 2020

I am using the app for quite some time and I am more than happy. Not only are the options great and the setup is quite easy, whats more impressive is the support I received everytime I wanted to change something. Nir and Grant especially did an awesome job, but I am sure that the entire team will be a great help to you. So I would definitly recommend it!

PetBud
Germany
Over 1 year using the app
Shop Circle replied December 10, 2020

Thank you so much for the feedback and recommendation. So happy to hear that Nir, Grant, and the rest of the team were able to help you out!

October 27, 2016

We were having issues with product variants showing up in shopping carts as additional 'items' ie: one item with one variant showed up as two items in the cart. Bold fixed it super fast for us. It's one thing for apps to work perfectly, but a developer really shines when you find their support as robust as their products. Thanks for the help!

Rag Bone Bindery
United States
Over 1 year using the app
Edited February 22, 2023

I want to thank the Bold team for the speed with which they answered me in solving a difficult problem on the site. The team immediately got in front of me in the chat and solved all the problems for me. A huge thank you to Sarah who was with me the whole way! many thanks. You saved me

Koby Levi
BABYCOUPON.CO.IL
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Baby Coupon
Israel
Over 1 year using the app
October 15, 2013

Does what is says, coupled with great support from the developers. Essential add-on for my shop. Thanks!

New Forest Print
United Kingdom
Over 1 year using the app
April 25, 2016

Bold apps are impressive and super feature-rich with a ton of well thought out options and flexibility for even the novice store owners (me) to enhance their sites. But honestly, the only thing that really matters for me in the end is great customer support. MC has been like a pro Project Manager for me; she's able to hear what my goals are and get it done. She has made my vision of pulling together gift wrapping, recurring orders, product bundles and loyalty points a reality. It was more than I could do on my own so expert help is why I will be using 5 Bold apps as part of my online store. :)
Jonathan
www.salemessentials.com

Salem Essentials And Apothecary
United States
Over 1 year using the app
January 10, 2014

Giving options to our clients has allowed us to sell more services to our clients. Easy installation. Thank you!

Embroidery Geeks
United States
Over 1 year using the app
May 3, 2016

Great job on the liquid install to my shopify website! This Product Options app is such a time saver!

Paradise Golf Supply
United States
Over 1 year using the app
June 16, 2014

This app is what my store has been missing for the last two years. Well thought out and a simple interface.

AmericanHardBag.com
United States
Over 1 year using the app
April 7, 2014

The staff here are nothing short of amazing! They under promise and over deliver. This is what I can say about the product too.
I used the staff to shortcut my learning curve on installing the liquid into my shopify site. Once installed, the product was incredibly easy to play with. The design shows great care has been taken to make it extremely logical and flow very well with shopify. The functionalities are unsurpassed! I can't imagine why it took me so long to switch over from my old clunky site. I can't wait to launch my new website to my customers. It will be cleaner and very cool looking!

Superhelper
Hong Kong SAR
About 1 year using the app