Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 17, 2021

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

LIFEFORM Chairs USA
Canada
9 months using the app
Shop Circle replied November 17, 2021

Thank you for the review. We are always happy to help. Thank you for choosing Bold!

November 21, 2018

GURI IS THE BEST! Very fast and helpful we love this app and it is totally worth the monthly cost!!!!

Envious Custom Apparel
United States
9 months using the app
December 15, 2018

We're now offering gift wrap options on products where it's helpful to customers buying their chess sets on ChessHouse. Thanks MC and Rick for helping make sure it was installed right for this first Bold option!

Chess House
United States
9 months using the app
May 16, 2014

Great app! Using it on my second Shopify store. Highly recommended!

Jonathan Marc Jewelry
United States
9 months using the app
October 13, 2017

To be honest, I am more of a phone person so it took me awhile to get on board with this whole email method. However, I have found that Bold is very responsive and very helpful. I still wish I could talk to someone sometimes, but if I hang in there my questions get answered. My latest issue was pretty complicated and Warren really went above and beyond to help me fix the situation. Outstanding customer service--just have to get used to the email!

Little Mountain Bindery
United States
9 months using the app
Edited December 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

BELOW THE BLUE
United States
9 months using the app
May 1, 2013

Yes, this is as cool as you think it is. I am impressed. I have been beating my head against the "wall" for a couple of years and think I have found my answer. Everyone I have interacted with from Shappify has been great. I am in... all in!

Cross Bags
United States
9 months using the app
October 10, 2018

Pros: Very comfortable and well-organized application, has many very useful features and a lot of different kinds of the fields. Cons: price

Makemyset
United States
9 months using the app
Edited September 26, 2019

Since starting to use Bold Product Options we've had an awesome experience, especially when it comes to customer support!

Raphael helped us install the Bold Product Options app and matched the style of our theme. Great work and quick response!

Nicholas dialed in the options to fit out needs and made sure they work well throughout the entire store!

Quick turn around times and awesome work from everyone we've interacted with at Bold.

GreetMate.us
United States
9 months using the app
Shop Circle replied August 27, 2019

We're really glad to hear that our support team was able to get the app installed and customized to your theme in a timely manner! Thanks so much for leaving us this review, and best of luck with the launch of your store!

Please let us know if you have any questions about the app - we'd be more than glad to assist.

January 26, 2015

Travis found the solution I was looking for and went the extra mile to solve what almost certainly would have been my next question. Thanks again, Travis!

Smart Gold Lenses
United States
9 months using the app