Reviews (2,615)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

May 16, 2014

Great app! Using it on my second Shopify store. Highly recommended!

Jonathan Marc Jewelry
United States
9 months using the app
October 13, 2017

To be honest, I am more of a phone person so it took me awhile to get on board with this whole email method. However, I have found that Bold is very responsive and very helpful. I still wish I could talk to someone sometimes, but if I hang in there my questions get answered. My latest issue was pretty complicated and Warren really went above and beyond to help me fix the situation. Outstanding customer service--just have to get used to the email!

Little Mountain Bindery
United States
9 months using the app
Edited December 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

BELOW THE BLUE
United States
9 months using the app
May 1, 2013

Yes, this is as cool as you think it is. I am impressed. I have been beating my head against the "wall" for a couple of years and think I have found my answer. Everyone I have interacted with from Shappify has been great. I am in... all in!

Cross Bags
United States
9 months using the app
October 10, 2018

Pros: Very comfortable and well-organized application, has many very useful features and a lot of different kinds of the fields. Cons: price

Makemyset
United States
9 months using the app
Edited September 26, 2019

Since starting to use Bold Product Options we've had an awesome experience, especially when it comes to customer support!

Raphael helped us install the Bold Product Options app and matched the style of our theme. Great work and quick response!

Nicholas dialed in the options to fit out needs and made sure they work well throughout the entire store!

Quick turn around times and awesome work from everyone we've interacted with at Bold.

GreetMate.us
United States
9 months using the app
Shop Circle replied August 27, 2019

We're really glad to hear that our support team was able to get the app installed and customized to your theme in a timely manner! Thanks so much for leaving us this review, and best of luck with the launch of your store!

Please let us know if you have any questions about the app - we'd be more than glad to assist.

January 26, 2015

Travis found the solution I was looking for and went the extra mile to solve what almost certainly would have been my next question. Thanks again, Travis!

Smart Gold Lenses
United States
9 months using the app
March 9, 2017

thanks for the help getting the app set up Tamer. the app is easy to use and works great.

Theofficefurnituredepot
United States
9 months using the app
October 21, 2019

I've tried a dozen of product options app, but this one is the best for me. Especially together with Bold Multi-Currency. It works fast, no delays on load and their support are really professional. I was able to get everything I need to do on my website.

Special thanks to Rick, who has helped a lot with integration

INCARNE
Ukraine
9 months using the app
Shop Circle replied October 22, 2019

Hi there, thank you so much for the review! We love hearing that our app is the best solution for your business, especially while using it with our other app, Multi-Currency. We appreciate the kind words, and are so glad we've been able to help you when you contacted support.

We'll be sure to share the kind words with Rick, too! :-)

April 30, 2014

I would definitely recommend this app. It satisfies the requirements of multiple options, and does so in an easy-to-use solution. Customer Support is stellar. Nice work, Bold!

Baron Art Co.
Canada
9 months using the app