Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

May 6, 2018

We have been using product options and product up sell for 6 months or so and the app is super easy to navigate and use. You won't need to google how to use it or email support if you have any level of common sense. When you do need support for any install queries or anything like that they are very quick to reply.

Gallantoro
Australia
8 months using the app
December 29, 2013

Pretty amazing features. There are so many things you can do with this app, and just when you think you've thought of everything, you think of something else. Can be tough to install on your own, but the installation support is fast and inexpensive. Excellent app.

Olfactif
United States
8 months using the app
November 3, 2013

This app is the only way that Shopify can do what I need it to do and the new logic is worth the money, thanks!

Double Tap Carry Systems
United States
8 months using the app
November 21, 2013

My client has a huge variety of options and some required a price increase. Product Options filled the bill and when I got stuck, BoldApps support was repot on with assistance. Really appreciate the help and love the app. Very, very useful!

Military Love Creations
United States
8 months using the app
July 31, 2023

At start we have some issue to workout the app with our template , but their support team fix it ,
rest is what we need.

HRS Performance
Australia
8 months using the app
September 8, 2017

Incredible service! The app itself is fantastic to use with an intuitive interface. And the Bold support team is one of the best I've ever dealt with. We needed a customisation to make our product order form work and they offered extra development free of charge - amazing! Don't hesitate, get his app!

Rangehood Filters
Australia
8 months using the app
Edited October 15, 2019

OUTSTANDING CUSTOMER SUPPORT!!!! Roni was the best, he helped me save hours of work in creating options. Great service.

David Francis Furniture
United States
8 months using the app
Shop Circle replied July 15, 2019

Hi there, thank you very much for the kind words! We'll be sure to pass those along to Challi, as well. We look forward to seeing how you use Product Options to populate your furniture store; best of luck with the launch of your website!

September 29, 2017

I sent a message today for some help and a gentleman by the name of Paul called me straight away to talk me through the process over the phone.
I seriously cannot recommend BOLD highly enough. Unsurpassed customer service and help which is very reassuring. Saving me time on getting my issues dealt with. Thanks Again :-)

4teenthx
United Kingdom
8 months using the app
November 8, 2017

A life-saver of an app - makes everything so easy to set up, expands your options and saves a LOT of time. The customer service and tech support I received has been awesome so far - it's only been a day, and my shop is almost finished with 46+ colours and 10+ fabric options. Many thanks to Alexa, MC and Julian!

Rasayana Skincare
Canada
8 months using the app
September 24, 2016

by far the best app I have got on my website, very handy
www.perthpoolprofessionals.com.au

Perth Pool Professionals
Australia
8 months using the app