Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

February 25, 2014

This is a huge timesaver when working on products with a lot of options. It is easy to use and is a lot quicker than editing options on a csv file.

TJLevy Furniture
United Kingdom
8 months using the app
December 12, 2014

Fantastic app and great support! Thanks!

Impact Gym Wear
Australia
8 months using the app
January 2, 2014

Asweome App.... very easy to use... love conditional logic

Pochetti
Canada
8 months using the app
August 29, 2016

I LOVE PRODUCT OPTIONS BY BOLD!!!

Overview: A bit confusing at first, but now functions PERFECTLY. AMAZING CUSTOMER SUPPORT!! Couldn't be happier.

Detail: I have now been using Product Options for about a month and am still in the 'free trial' period. At first, the application did not operate how I had envisioned. I wanted customers to be able to choose a quantity in the product listing and have that change the price (more you buy, lower the price gets). The 'first tier' customer support team (special thanks to TAMER), replied to my concern immediately and put me in contact with the second tier support team. DAVID was amazing and worked efficiently and effectively to make my idea a reality, implementing several customized features... FOR NO EXTRA CHARGE! Not only does the application do everything I could have hoped, the customer service was beyond amazing. I am a very satisfied customer and would recommend this to anyone needing robust product options!!!

Loinlondon
United States
8 months using the app
January 31, 2015

Fantastic response time and a great service in installing the liquid code for us when we were a little stuck. A great app which I look forward to utilising more and more!

RubberTree New Zealand
New Zealand
8 months using the app
January 12, 2022

This app solved all of my problems with complex products. Also huge shoutout to Alina for making it work flawlessly on my site!

Aperture Performance
United States
8 months using the app
Shop Circle replied January 13, 2022

We're super happy to hear Alina was able to help you out!

Thanks for choosing Bold. :)

October 9, 2014

Product Options app is awesome! Customization is a breeze. I had the team install it for me and they made the process completely painless. The features solved a problem that we were having at www.weddingbelles.ca and we're very appreciative! Would definitely recommend.

WeddingBelles
Canada
8 months using the app
April 25, 2016

I had a little trouble getting 1 part of the liquid code to work and MC was amazing at being prompt and responding to all of my emails. I am so thankful for this app. I needed more drop down options than Shopify allowed and this app saved the day. Easy to use once you get it set up too. Thanks again MC.

Threefold Apparel
United States
8 months using the app
December 4, 2017

Ich schreibe auf deutsch. Das ist einfach ein sensationeller Service. Besser geht es nicht. Wirklich einmalig. So etwas habe ich noch nicht erlebt. Die Jungs haben es echt drauf!

Jwsafe
Germany
8 months using the app
May 6, 2018

We have been using product options and product up sell for 6 months or so and the app is super easy to navigate and use. You won't need to google how to use it or email support if you have any level of common sense. When you do need support for any install queries or anything like that they are very quick to reply.

Gallantoro
Australia
8 months using the app