Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

February 20, 2015

Our Auto parts store would have been just like everyone else if we wouldn't have integrated BOLD product options app. This app along with Shopify was able to take our store to the next level. We have been able to market one product in many different locations to insure higher up sales.

Since we use the premium option for our app, if was a bit difficult to implement the code, but the BOLD support team was amazing at fixing the issue. The worked and fixed it in a very quickly manner.

AA Performance Products
United States
7 months using the app
February 11, 2017

It is complicated to figure out how it work at first, you have to go through some documentation and get yourself into it by try and error, but once you get used to it, it is probably the best tool for you.

Very friendly and helpful support team, by far the best I have every met... 5 stars for the effort and please keep it up, cheers!

Pasem
Malaysia
7 months using the app
October 26, 2013

Loving this app! Great tool to help format content, endless possibilities!

Thanks!!

bitmore.co.uk
United Kingdom
7 months using the app
Edited June 30, 2016

We haven't gotten a chance to work on the app but 5 star review is for Bold support team in helping us with installing Shopify liquid code for Product Options app.

Thank ya'll

www.ez-poxy.myshopify.com

Ez Poxy
United States
6 months using the app
Edited November 15, 2018

I customized some of my products easily with no fuss. Easy app installation and Outstanding customer support ! Indeed, Rony J was very professional and eager to find a solution for me !

Custom Engraving etc.
Greece
6 months using the app
April 24, 2023

I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.

Love In The Moonlight
Australia
6 months using the app
April 18, 2015

This app is wonderful to fill in the gaps that the Shopify template may not have. We offer custom/personalized orders and the text boxes are great to have on the product page. And to have more freedom with variants is a huge plus! Plus the support has been AWESOME!

Green Mountain Studios
United States
6 months using the app
October 22, 2019

I want to thank Mona, Alora and Regina of the support team very much!! They did a great job in helping me out with a problem/request regarding the option containers. Thank you very much!!! Jan Willem Verhallen

Dubbel Impact
Netherlands
6 months using the app
Shop Circle replied October 23, 2019

Hi Jay, thank you so much for taking the time to leave us a review and give our specialists a special shout out! Those girls are fantastic and very caring; were glad you got to speak with them to get everything sorted for you with the option containers.

Please let us know if we can assist with anything else; we'd love to help again. :-)

Edited February 20, 2019

Great app. I added my options as I wanted them to my products successfully. I even had the option to customize them. The automated installation process didn't work at the beginning ( I believe this was because of my theme), but the support team of BOLD app helped me on that and they had it fixed in less than 12 hours!! The support was excellent. Totally recommended

Leo. intown
United Kingdom
6 months using the app
June 23, 2020

App works great. Needed some assistance so I started a chat. Naman was able to help and everything works!!

Panda General Store Hawaii
United States
6 months using the app