Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited September 15, 2017

Very helpful customer support! The app is great for add on products or different variations of a product. The user interface is really easy to work as well.

Attachment Kings
United States
6 months using the app
August 12, 2013

Fantastic app. Makes life with shoppify so much easier.

Cleanroom NW
United States
6 months using the app
November 4, 2017

I got a quick and very competent support. At the end it was great experience and I will recommend this company as a very professional service provider.

Testgfbme
Germany
6 months using the app
June 27, 2013

I am not one to write a review whether negative or positive BUT the customer service Shappify provides is intense and in a world with dead customer service, they outshined anyone!

Thanks for all your help!

Outer Vapes
United States
6 months using the app
January 4, 2018

Installed Product Options and very happy with the app. Easy to use plus they give you a 30 day free trial to test the app out and see if its a right fit for your store. I got a little stuck installing the app but luckily Paul was right there to help me out and get me through it !

Blue Line Innovations
United States
6 months using the app
October 21, 2022

This is app is really amazing. It really helped our business and the support is really amazing. They were able to fix the issues very quickly. I LOVE this app

Smiles To Your Door
United States
6 months using the app
Shop Circle replied October 21, 2022

Thank you for the great review! We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing Bold!

June 19, 2014

This is the PERFECT app for products that require personalization. I have searched many apps and this one is far greater than any other.

Uniquely You Gifts
United States
6 months using the app
June 21, 2013

When setting up our store we received great help from the Support team. They checked everything and even made some improvements without us even asking!

gobecon
Canada
6 months using the app
April 12, 2019

We recently started selling our handmade accents online and this app has helped tremendously. Nirav took time to understand and create some of the custom pages I struggled with and he did so quickly and patiently. Thanks Bold Team!

Dixie Sensations
United States
6 months using the app
Shop Circle replied April 15, 2019

Thanks for your review; we're happy to hear that Product Options has been suiting your business' needs! We're always available to help to the best of our abilities; don't hesitate to reach out if you have any other questions or comments.

By the way, I really love the way you use different materials to create beautiful decor; your horseshoe pieces are so unique!

September 9, 2016

So happy to have found this app, it makes managing my product options so much easier - thank you!

Caterpillar Arts
United States
6 months using the app