Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

October 12, 2023

Great customer service. Jeff and Mirza stood out and were particularly helpful.

Brighton Silver
United Kingdom
4 months using the app
Shop Circle replied October 24, 2023

Hi there!

We're absolutely thrilled to hear about your positive experience with our customer service team! It's excellent to know that Jeff and Mirza were able to assist you and make your experience with Bold Product Options a valuable one.

Our team works hard every day to deliver high-quality service and your feedback serves as a great encouragement to all of us here at Shop Circle.

We truly appreciate your 5-star rating and we're grateful for users like you who make our service a pleasure.

Thank you once again for sharing your experience. Please feel free to reach out if you have any more questions, concerns, or compliments.

Cheers,
The Shop Circle Team

October 19, 2018

Helpful on Chat! Samuel answered my questions and put to rest a few small worries. I have a few to go, unfortunately, outside the scope of Product Options by Bold.

I enjoy what I've found thus far. A very advanced application that can handle intricate pricing tasks further than what I have yet to find.

Cheaptotes
United States
4 months using the app
April 1, 2014

Fantastic app for the customization power it provides. The support team is also really friendly and quick to respond!

Craft Catering
South Africa
4 months using the app
December 11, 2015

I would highly recommend this app. It is much more in depth than the others and has great plan options, including a free one!

Feathery Leathery
United States
4 months using the app
July 21, 2017

Just a few months ago, I opened a Shopify store that sells 2.5D personalized products. What is 2.5D? It's like white relief sculpture that will show a picture when backlit. So, it's not just a picture. It also has texture and backlight. Customers can put their picture and choose designed words or quotes below their picture, and they can even put custom texts! This basically means that I need so many personalization feature on my product page: file upload, dropdown menu, radio button, text box, etc. There are several apps in the market that offers personalization and it's definitely not easy to find the perfect one. After doing my research, I decided that all my requirement can only be met with Bold Options app. Yes, I've done my research and I know that only Bold Options app offers the most complete, all-in-one package, for ultimate personalization. Trust me, I'm a perfectionist and I think that Bold Options app is near perfect.

Lithofy
Singapore
4 months using the app
May 9, 2017

Lawrence from support is awesome! He helped us write custom code to reflect our needs. Bold has the BEST customer service

Quality Outdoor Products
United States
4 months using the app
May 26, 2014

After trying many other customizer apps I finally landed on Product Options. Great product and support, they helped get setup and guide me through any issues I had. I would highly recommend this to anyone who needs to add some customization to their products.

Everyday Grace
Canada
4 months using the app
October 4, 2017

Awesome Customer Service!! Thanks guys!!!

Ambellas Hair And Beauty Boutique
United States
4 months using the app
April 30, 2016

Works great, support is helpful too

Vectec Vinyl Inc
United States
4 months using the app
February 9, 2018

So far the app has been great and the support has been nothing but helpful!

Your Puppers
Canada
4 months using the app