Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited September 29, 2017

I've only been using this app for a week or so but so far I'd rate it 5 stars. I need more than the Shopify 100 variants, wanted colour swatches and my customers need to be able to enter custom details - this solution does it all. I needed some help with the Ajax install and the team did this quickly and efficiently. It's so easy to set up product options even a novice like me can be up and running in minutes once it's installed. Well done guys.

*Update* I found an issue with the display in quick-view. I alerted the team and they got onto it straight away. It wasn't a simple fix but they worked at until it was resolved. It was an issue with my store theme but now it works beautifully. I'd especially like to shout out to Francis whose support was outstanding. Thank you :)

The French Apron Company
France
4 months using the app
March 4, 2014

I'm giving the Product Options App Five Stars for having excellent customer service and response so far. I'm still in the installation phase and will update the review again shortly.

Options are something I wish would have been built into shopify instead of variants in the first place but since it wasn't, I'm glad Bold Apps gave us an alternative. The price is $19.99 a month for the option with price variants which I need.

Installation is tricky because you have to edit liquid code on 5+ different pages. It is hard to expert level. Instead, just pay the $50 and have them do it for you. Don't risk messing up your store and doing it yourself.

I'm still in the process of installing the app and will update it again. But five stars so far for the excellent customer support. Thanks Jay.

Buy Massage Tables - BuyMassageTables.com
United States
4 months using the app
Edited May 18, 2018

Fast response and good service.

Geekleds
China
4 months using the app
May 12, 2013

Great app. Allows me to add more variants to my products without any limitations. There was a styling issue when installed but James responded within an hour and fixed the problem. This app is also extremely easy to use ... this coming from someone who doesn't have the time or patience to learn how to use new apps.
Couldn't have been easier ... highly recommended!

I CROWN YOU
United States
4 months using the app
October 2, 2019

This app was the answer to the other options apps that lacked the exact thing I wanted to do, which was have a visual indicator of my options (swatches). Also, the ability to adjust prices with the variants. Throw in the fact that the subsets are saved to choose from later this app is a slam dunk!

Praesidium Tactical
United States
4 months using the app
Shop Circle replied October 2, 2019

Hi there! We're SO happy to hear that you were able to find our app, and that it meets your store's needs. We're glad to offer the features that you were looking for! We believe that swatches (and the ability to charge for certain variants) is totally integral to a business with so many customizations, such as yours - such an awesome array of colours and camos on your site!

Cheers for the review! Please let us know if we can assist any further. :-)

March 28, 2013

I was so relieved to find this app, it works exactly as described and will help reduce the complexity faced by my customers when purchasing. I opted to have Shappify set up the app for me for a small fee and they turned this around very quickly. My follow-up questions were also responded to very quickly with really helpful responses. Highly recommended.

Bloomento
United Kingdom
4 months using the app
February 16, 2015

Product Options is possibly the biggest time-saver out of every app on the shopify market. It's a somewhat daunting task getting it installed, but Bold Apps' directions are very clear and precise. If you're frustrated with Shopify's variants, then Product Options is a must have. Our store, eluxycomputers.com, has products with up to six option categories and many choices within those categories. It would take legitimately hundreds of variant configurations for each product to be able to do this normally, but product options solves this problem. I highly recommend it!

Eluxy
United States
4 months using the app
January 8, 2014

Perfect…needed various options for my clients to design their custom window treatments on my site. And most of these options cost a little more…hated to not be able to charge for those (and my accountant said I had to ;-). Took advantage of the liquid application feature; worth it! Good luck!

LillyJoe
United States
4 months using the app
Edited May 23, 2016

This app is a life saver. I find it very intuitive and it works very well for us. The staff was very responsive to my requests and got this up and running in our store very quickly. Can't thank you enough. I would highly recommend! Very helpful.

Pretty Personal Gifts
United States
4 months using the app
October 2, 2016

I just purchased the app, paid the $40 fee to have it installed. The app must be very popular because it said 3 day lead time. So I went and installed it myself - or tried. It is pretty complicated but the instructions are fairly clear. I'm using Vantage Theme, I'll edit this (hopefully) once I get rolling. From what everyone has told me, this is the go-to app for variations.

Tactical Keychains
United States
4 months using the app