SC Product Options , 2,534 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, particularly useful for stores with a wide range of products and variants. Key features such as unlimited options, conditional logic, and the Dynamic List are highlighted. The app is noted for its user-friendly interface and smooth integration with Shopify. The customer support team is praised for their quick and effective responses. Despite occasional issues and suggestions for improved intuitiveness, merchants are generally satisfied with the app's performance and the support received.

Edited July 29, 2020

Nir and Laurel was A for Awesome helped me with my inventory inquiries and made it easy to understand

Nine Dawn
Australia
3 months using the app
Edited August 12, 2019

I already have a support ticket open 501529 it's been 3 days since I have heard a response to this ticket.
***UPDATE*** After 5 years of paying for this product the current problem is making me want to leave Shopify all together.

The app is great it does what I expected and beyond. The customer support is absolutely amazing and not what I expected. When I told them I was having trouble or that something wasn't working the way I wanted, they went in and fixed it FAST! If you download this app just know you won't be alone they have a awesome support team.

CardSox
United States
Over 6 years using the app
Edited January 28, 2021

Ein großes DANKESCHÖN geht an Rahul von Bold Merchant Success. Der Service war schnell, freundlich und perfekt. Weiter so.

#isnice
Germany
3 months using the app
Shop Circle replied February 2, 2021

Vielen Dank für die Bewertung! Wir freuen uns sehr zu hören, dass Rahul einen hervorragenden Kundenservice erbracht hat. Alles Gutes.

December 1, 2017

The best support team! Quick shoutout to Lawrence for solving the dynamic price, Shubhneet, Henrique and Paul for wonderful support! And i simply love this App, we've just started and its awesome.

Modestculture
Malaysia
3 months using the app
November 12, 2014

Tamer was awesome! He got back to us each time in a very timely manner and was very nice. I thought we were a little too over analytic in the exact responsive settings we needed for our Shopify store but Tamer took care of all the issues we needed each time we asked, and he did not make us feel like we were too "needy" of the issues we needed fixed.

Interactive Virtual Print
United States
3 months using the app
June 17, 2014

Fantastic app - every Shopify store should have this installed by default!

POS LAVU iPad Point of Sale
New Zealand
3 months using the app
October 20, 2019

So this seems to bee working well, perfectly actually. All the Product Options apps are a little difficult as they all seem to require a bit of liquid coding, which I was unable to do, and I tried 3 different ones. The team at Bold did an install for me, took under 3 days and appears to work great. Good looking product options with conditional logic and ability to format, which is huge. The price add ons seem to be working well also. If this app holds up, definitely 5 stars. Shout out to customer service team members Laurel, Precious and Kaiser, and to Raphael for the install. Thanks!

Fuzzbuddys
United States
3 months using the app
Shop Circle replied October 22, 2019

Hey there, thank you so much for the open and honest review. We're glad to hear that you're satisfied with our service thus far, and the app! We love the conditional logic and charged add-on features that allow you to really control how your options are selected and used.

We look forward to seeing your continued success with Options, and please let us know if we can assist with anything else. Don't hesitate to reach out if you run into any problems or have any questions!

November 13, 2017

I'm really loving the ease of this app. It can do a lot and there's some figuring out along the way but, overall, it's great. Also appreciate their top notch support. Henrique has been a huge help with a few things and I feel like I'm in really good hands.

Theweddinghaus
United States
3 months using the app
September 4, 2019

It's in Staging mode for now as we're testing it out still but so far so good. Really helpful support and Developers are quick to optimize the app to our needs. Feel free to outreach them if you need some specific customization.
We're missing some functionality like picking add-on item from Shopify catalog instead of upload images from the zero but Developers mentioned they're working on increasing features in a future and collect all feature requests from their customers, so hopefully our request will be heard.
Thank you!

Hustler Hollywood Staging
United States
3 months using the app
Shop Circle replied September 5, 2019

Thanks so much for leaving us a review for both Discounts and Product Options! :-) Glad we have been able to help you during your testing process.

Edited September 7, 2021

The Bold Products option App does not work well with some other Bold Apps. However, As far as I can tell this is a fault of Shopify. Their support team have been very helpful in getting done what they can, Shout out to my support guys Dylan Bach and Ryan who have provided 5 star service and reply time, even though the app they is supporting could use some work.

VidIO Systems
United States
3 months using the app
Shop Circle replied September 2, 2021

Thank you for the review. We are so happy that Dyaln provided you with the support you needed! Thank you for choosing Bold.