Reviews (2,548)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage numerous products and variants, with time-saving features like automatic option sets application and bulk updates. The customer support is often praised for their quick responses and problem-solving abilities, including custom coding. The app's seamless store integration, handling of complex product options, and simplified setup due to recent upgrades are also valued. Unique features such as swatch options and engraving handling are highlighted.

Edited June 22, 2016

I was able to install Product Options by Bold with ease. I stumbled across a tiny bump during the process and they were able to provide immediate assistance. I am thoroughly impressed with this product and their customer support (Thank you MC & Alexa!)

ThompsonBrownInc.com - Electrical Prefab

Pgullett
United States
4 months using the app
February 17, 2020

We've tried several product option apps over the past 2 years but none of them come close to Bold Options. You can do pretty much anything imaginable with this app. On top of the great app, Bold provides better support than any other app company I've ever worked with. I can't recommend Bold Product Options enough.

Lightfoot Cycles
United States
4 months using the app
Edited April 27, 2017

Our startup created one of the most complex shopping cart coding conflagrations, by integrating a highly customized Plug-In solution from Bold Commerce with specific permutations and complex product options. When we unexpectedly found ourselves with a rogue Developer unable to handle or professionally manage coding tasks, (compounded by an inadvertent error), we were met with graciousness and professionalism as BOLD'S Devs wrestled the bull down by the horns, helping us resolve our issues. BOLD'S client and developer support exceeded my staunchest professional expectations of what customer service, and technical "support" authentically become. Tamer, you may be the "APP" guy, but you're clearly the people guy for BOLD, and the intuitive, inspiring force behind your team. I've rarely had the pleasure and privilege of dealing wth a company so attuned to customers, or someone who simply listens as well as you do. The missing star is reflective only of technical APP limitations on complete customization facility. Thanks to you and Tyson again, for all your incredible work to resolve the issues, and complete our site dev for the BOLD segment, finally getting us underway after our sites languishing for many months. We are extraordinarily grateful to you, and customers for life.

Guildworksiabraham
United States
Almost 7 years using the app
April 21, 2020

very complete app, had some issues with one of the product options but customer support was able to fix the issue.

My Balloon Bouquet
United States
3 months using the app
May 26, 2014

Have been using another service, but if it's a must that the price changes based on selection this is the way to go. Simple to set up and easy to use!

tSion Tech Store
United States
3 months using the app
December 7, 2017

Great app and great Support Team! Product Options gave us the capacity to design unlimited product variants with unique styling features. The swatches were outstanding. Could add different prices to product variants.

Their Support Team is exceptional. They stick with you until you're satisfied. A special kudos to Wally of the Support Team.

Highly recommend this app for Store Owners seeking more flexibility with product variants.

Kesken
United States
3 months using the app
February 26, 2014

This app is awesome for allowing us to create simple or complex items. With enough thought you could easily create custom order option intense items. While it takes a short while to discover the options and limitations of the system, it is wise to brainstorm your project on paper and then transfer to this app to get the best desired results.

East Coast Worldwide Tattoo & Piercing
United States
3 months using the app
Edited May 10, 2016

We run a highly customize-able group of products for the equestrian and canine community. We engrave brass and nickel silver plates and tags for horse tack and dog collars (with various fasteners) as well as engraved stall and stable signs, We could NOT have designed all the available options into our Shopify website without this fantastic app. The selection of option styles meets every requirement we need to present and capture our customers' preferences. The ability to vary pricing according to their product selection with conditional statements has saved us thousands in programming costs. We actually migrated our entire ineffective Magento/Go Daddy website to Shopify BECAUSE of this app. BEST decision we ever made. HIGHLY recommended!!!!

Please excuse this additional comment, but in my enthusiasm for the Product options app, I totally forgot to mention the unblinking customer support provided by the Bold apps team! They are, in our opinion, unsurpassed in their response time and effectiveness when contacting them. KUDOS +++++!

Endless Etc
United States
3 months using the app
January 5, 2019

So far so good with this app, it's really helped get the options I wanted to offer and made it really easy to do so.

Odin Holsters
United States
3 months using the app
February 10, 2014

Bold is unarguably the predominate app creator for shopify. They have many useful tools that no shop should have to go without.

One of the co-founders contacted me personally to help me get setup. I was impressed by how fast the installation was and by how much their customer service cares about their customers. Highly recommended!

Jasper Jewelers
United States
3 months using the app