Reviews (2,548)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage numerous products and variants, with time-saving features like automatic option sets application and bulk updates. The customer support is often praised for their quick responses and problem-solving abilities, including custom coding. The app's seamless store integration, handling of complex product options, and simplified setup due to recent upgrades are also valued. Unique features such as swatch options and engraving handling are highlighted.

May 9, 2013

Great app! Shappify customer service was amazing and had it installed just a few hours after I signed up. It was so easy and fast for me to create the product options. Now we can offer complete customization to our customers!

Stickheads
Canada
4 months using the app
May 5, 2016

So far it is a great app. Install was pretty straight forward, however it took a bit longer than 30 min. But that is a whatever. This app has cleaned up our options and made them much much more intuitive and easier to use. I'm looking forward to getting the conditional logic implemented and having great add on sales!

My Kiltmaker
United States
4 months using the app
October 14, 2015

This app is great! They were able to get everything up and going for me super fast and it is easy to use!

Deep South Furniture
United States
4 months using the app
Edited July 2, 2019

Sukh was very helpful! Thank you for everything. The app did what we needed it to do and was actually kind of fun to use.

The Twisted Monk
United States
4 months using the app
Shop Circle replied July 3, 2019

Hi, thanks so much for the review; we're really happy that our support team was able to provide you with the help you needed, and we love to hear that you're enjoying using the app! :-)

September 3, 2018

Every works like advertised. Very easy to use once installed.
I did have some problems with some of the options but MC helped me fix them very quickly even though it was a holiday in the U.S. Thank you!

Printgoats Com
United States
4 months using the app
February 22, 2016

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website.

support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Engravingstrore
Australia
Almost 7 years using the app
December 27, 2014

great app, I paid the extra money to have the coding done for me and it was done in no time. very happy with the results

Extreme Gaming Machines
United Kingdom
4 months using the app
July 16, 2014

This is a GREAT app to use. Very easy and user friendly. It allows me to do exactly what i need to do for our site. Definitely try it out!

www.eyeglassdiscounter.com
United States
4 months using the app
March 27, 2017

I had a great experience with MC. She is able to understand my issues and solve them quickly. I feel I can trust her handling my product options completely. Thanks!

Ten Octaves
United States
4 months using the app
Edited September 3, 2020

The app is great for allowing customization. There are some front-end learning curves, but the chat support feature has been a great tool for any questions I have.
I would rate the app 4 stars, but when I've needed help and gone through chat, a rep named Dylan has been so great that the overall experience is boosted to 5 stars!
I've had Dylan (chat/tech rep) help me multiple times, and he is very knowledgeable and goes above and beyond to knock out any issues I'm having FAST!
As a customer, with limited html/website building knowledge, I can't ask for much more.

DNA Custom Engraving
United States
4 months using the app