Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited July 2, 2019

Sukh was very helpful! Thank you for everything. The app did what we needed it to do and was actually kind of fun to use.

The Twisted Monk
United States
4 months using the app
Shop Circle replied July 3, 2019

Hi, thanks so much for the review; we're really happy that our support team was able to provide you with the help you needed, and we love to hear that you're enjoying using the app! :-)

September 3, 2018

Every works like advertised. Very easy to use once installed.
I did have some problems with some of the options but MC helped me fix them very quickly even though it was a holiday in the U.S. Thank you!

Printgoats Com
United States
4 months using the app
December 27, 2014

great app, I paid the extra money to have the coding done for me and it was done in no time. very happy with the results

Extreme Gaming Machines
United Kingdom
4 months using the app
February 22, 2016

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website.

support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Engravingstrore
Australia
Almost 7 years using the app
June 28, 2023

Jeff is an absolute rockstar!! Amazing support literally with every small or complicated request that you ask him to perform in the scope of what's possible with Bold!! Cheers mate.

Cozy Impact
United States
4 months using the app
Shop Circle replied June 29, 2023

Thank you so much for the kind review. It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible...Shoutout Jeff 😊

Should you need any help, feel free to reach us back. We are here 24/7 at your service

Have a lovely day,
Customer Success Team I Shop Circle

July 16, 2014

This is a GREAT app to use. Very easy and user friendly. It allows me to do exactly what i need to do for our site. Definitely try it out!

www.eyeglassdiscounter.com
United States
4 months using the app
March 27, 2017

I had a great experience with MC. She is able to understand my issues and solve them quickly. I feel I can trust her handling my product options completely. Thanks!

Ten Octaves
United States
4 months using the app
Edited September 3, 2020

The app is great for allowing customization. There are some front-end learning curves, but the chat support feature has been a great tool for any questions I have.
I would rate the app 4 stars, but when I've needed help and gone through chat, a rep named Dylan has been so great that the overall experience is boosted to 5 stars!
I've had Dylan (chat/tech rep) help me multiple times, and he is very knowledgeable and goes above and beyond to knock out any issues I'm having FAST!
As a customer, with limited html/website building knowledge, I can't ask for much more.

DNA Custom Engraving
United States
4 months using the app
June 22, 2020

Priyanka helped me out a lot as far as the app goes. She was very respectful and knowledgeable. Thank you for your help Priyanka

Loving Tresses
United States
4 months using the app
Edited June 22, 2016

I was able to install Product Options by Bold with ease. I stumbled across a tiny bump during the process and they were able to provide immediate assistance. I am thoroughly impressed with this product and their customer support (Thank you MC & Alexa!)

ThompsonBrownInc.com - Electrical Prefab

Pgullett
United States
4 months using the app