SC Product Options , 2,524 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

October 2, 2019

When I got this app, I was having some custom styling issues. I reached out to the support and both Alora and Nick were incredibly helpful in getting it solved ASAP AND Nick even gave me a suggestion to significantly decrease my page load time.

Would absolutely recommend!

Quahogified
United States
About 1 month using the app
Shop Circle replied October 2, 2019

Hey there! We're elated to hear that Alora and Nick were able to help you out, and give you help with the custom styling you were after. We are more than happy to do what we can with small styling fixes so that our apps better match a store's theme.

That's wonderful to hear that Nick was also able to provide you with some suggestions to help with your page load time! Thanks so much for the recommendation!

Based on your store name, I was wondering if it had something to do with a certain T.V. show. :-) Very cool.

February 26, 2015

It´s so amazing when you find, beside a great solution, a great customer service as well. thank you so much guys for helping me out with everything and for bringing what i needed to Shopify! You are the best!!!

4Party|Kits para Festas
Brazil
About 1 month using the app
Edited July 8, 2016

The support available is exceptional. Very quick, fast and reliable. Product works great.

Tartle
Australia
About 1 month using the app
October 19, 2020

The support from this app is extremely poor. We have been facing issues with the app and have raised the issue multiple times but did not receive any response from them. Meanwhile the app doesnt work the way it should and causing a loss on every order as the customisation charge is not getting added to the orders.

Dandelion
India
Almost 3 years using the app
Shop Circle replied October 21, 2020

Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we take it very seriously. We apologize for the issues that you have been experiencing with your priced options. Our Product Options experts have reached out through phone and email to have the issue resolved as soon as possible.

September 6, 2018

Second store using Product Options. Easily handle some difficult tasks when you need more than the standard software provides.
I couldn't be happier with the customer service and tech support. In my opinion Bold Commerce is as good as it gets.

Quiz Bowl Shirts
United States
About 1 month using the app
February 3, 2020

I've received speedy and helpful support for a great product. I would recommend Bold Product Options to anyone looking for that functionality.

TVsetdesigns.com
United States
About 1 month using the app
May 6, 2014

Essential to our store! Extremely well built and a huge time saver over custom coding options.

VeloInk
United States
About 1 month using the app
February 21, 2014

Easy to use, quick set up (With very detailed helpful instructions). Set up in less than 30 minutes! Does exactly what it needs to do and does it nicely.

Eat.Sleep.Polish.
Canada
About 1 month using the app
November 9, 2015

Does what it promises to do. Good and speedy customer service. Thanks Bold!

Doxify
United States
About 1 month using the app
November 27, 2019

One of the best apps out there but even more than the app is the customer service. I have not had a better experience in any business than dealing with Nicholas! I had several issues with my store and he solved them in a very timely manner even looking at some of the more complex issues with my store. Very happy to be dealing with Bold!

Jengo Art
United States
About 1 month using the app
Shop Circle replied November 28, 2019

Hello there! We're so glad to hear your thoughts on our Product Options app. Thank you so much for the kind words! We're glad to hear that our support gurus were able to work with you to get everything solved in a timely manner.

We look forward to seeing your continued success, and helping you again in the future!