Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, ideal for stores with numerous products and variants. Its user-friendly interface and ability to manage high volumes of product options are highly valued. The customer service is often praised for its promptness and helpfulness. The new Dynamic List feature, which automatically applies Option Sets to new products, has been well-received. The app's compatibility with Shopify's native options and its continuous improvement are also noted.

July 24, 2014

Great Options for our store! We sell Custom canvas prints and this app was just what we needed to get started! Thank you for awesome app!

JCDisplay
United States
About 1 month using the app
April 28, 2020

We are using this up to show extra options on product page but I am very disappointed because app does not sync well and I have to do that all the time manually. Also can not sync all collections I have so I can not put 2000 product in collection, I have to add product manually each time I need options which takes forever.

UHS Hardware
United States
Over 2 years using the app
January 16, 2014

This product options app is fantastic, and the support is even better. Being a custom apparel company, we have a lot of options and variants. This app helps us both save time and create consistency amongst our products. The support is quick and extremely helpful. Give the free trial a shot and you'll be hooked!

NiceShirt.Org
United States
About 1 month using the app
September 6, 2016

Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)

Planbcreations
United Kingdom
About 2 years using the app
January 8, 2014

Just what we needed! Exceeded my product options functionality expectations!

Last Of A Dying Breed Clothing Co.
United States
About 1 month using the app
April 28, 2014

Fantastic app, this allowed us to list a highly customizable product in the simplest way possible. We opted to have them install for us, and the Installation was done quickly and seamlessly. The team is very responsive with great communication.

Little Hip Squeaks
United States
About 1 month using the app
March 1, 2016

Product Options - The actual product works wonderful as do all of bolds apps, i also use Recurring Orders.

The install on this product is extremely technical and I wouldn't suggest doing a self install.

I ran into an issue with Product Options and Recurring Orders working together smoothly and MC saved the day - ask for her by name if you have questions.

Preparing to launch our store in Beta soon and MC really took a weight off of my shoulders!

The Tmi Box
United States
About 1 month using the app
Edited December 19, 2017

UPDATE____

For one more time i send an email and they dont reach back to me. I have issues and i cant work with them if they dont have good support.

I think it's a good app. I had tried a couple of other Options apps but this is the only one that has the flexibility that I need. The only issue is the support i think, because i send them an email to install for me and they did not reach back to me directly, as other apps do.

Thepionears
Greece
Over 2 years using the app
May 29, 2020

Sadly this app does not work consistently - customers have been able to add on items without being charged at least a few times a month (twice just yesterday, totalling almost £100!). As you can imagine, writing to the customer after the fact asking for the amount they actually owe is a recipe for never seeing that customer again. We have given Bold customer service ample opportunity to fix this issue (over many months), but the response we receive is they "can't replicate it" on their end. They offered us two months free, but what good is that when the app doesn't work and they refuse to fix it? We have found a different app and plan to uninstall this one ASAP.

Bloomtown
United Kingdom
Over 2 years using the app
October 17, 2017

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Test4apparel4
India
About 2 years using the app