Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 22, 2022

There is always an issue with this app, 80% of the time the app is working ! But when it's done it's always hard to fix, indeed you definitly cannot count on the support. They answered in a week or when you already stop using the app ! I am not recommend it !

Airton.fr
Monaco
Almost 4 years using the app
August 25, 2020

Literally just started with this app, but so far so good. Had an issue with the placement of the options on my product pages. I chatted with Nir and he fixed it right away.

My Pup Art
United States
About 2 months using the app
September 19, 2019

I installed this app for customization options on the apparel we sell. Easy to install and set up. Works great! Their tech team even helped with appearance changes to match my store variants.
Highly recommended!

duclosstore.ca
Canada
About 2 months using the app
Shop Circle replied September 23, 2019

Hi there, thank you so much for the review! We're glad to hear that you found it easy to install, and that our customer service team was able to help with tweaking the CSS in order to make the app integrate better with your store.

Your vests and hoodies look awesome!

May 5, 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Jane Pope Jewelry
United States
About 2 months using the app
May 21, 2014

The app did exactly what I wanted and only took 10 mins to set up and saved me lots of time and effort.

StrikingFire.com
United States
About 2 months using the app
October 8, 2015

I just got Product Options and love all the flexibility it allows in my store. But what really impressed me is the customer support. I tried to do the install myself but must've made a mistake somewhere because it wasn't working when I got done. So I elected to have the Bold team check and correct my install which they did within a day! A secondly, I wasn't happy with how the page looked once it was done so I asked if there was a way to adjust the code and they did it immediately at no additional charge. This is some of the best support I've ever had on a third party app! Great job and thanks for an awesome app.

Ilovemydogmore
United States
About 2 months using the app
July 24, 2018

This app is exactly what I so desperately needed! Their support rocks! Parminder helped me for free with my liquid code to complete the installation :)

This Beautiful Day
Canada
About 2 months using the app
November 23, 2022

I have used this app on more than a dozen websites. I've tried others, but Bold Product Options is by far the best available. Not only does it have excellent advanced features and customizations, but the customer support is as good as you'll ever find!

Teton Lighting™
United States
About 2 months using the app
November 23, 2017

Their support team helped dial in my shopify store for a successful launch. Great product, great people, great results.

Bald Guy Brew
United States
About 2 months using the app
March 7, 2014

Just installed premium version which is the $19.99 a month. Currently premium version of this app is the only way to add conditional logic to your product options i.e. having the options selected affect price or having different choices trigger further options. You have 2 options for installing it. One ids to do it yourself with instructions and the other is to pay them to install it which I think is $25 for regular and $50 for premium version.

I installed it myself which isn't to hard if you have fooled around with even basic code stuff before. I'm myself am a copy and paste guy and this install is pretty much all copy and paste. But it is not easy. When I tested it I did have one issue and had to go back and figure out where I messed up.

As far as how it works so far so good. I am looking for it to do something a bit more complex so I'm waiting for support to get back to me on that. 24 hours and I still haven't heard back yet:( That would be my only quibble. You can customize the look of the options to match your site's colors and what not so that's a plus.

I will post update when I have fully put it through it's paces.

Floral Assist
United States
About 2 months using the app