Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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A little confusing to get started off with but after a few stressful nights.... finally figured it. Adds a lot of options to your store. Nir helped me out with a few issues I had in no time! customer service so far has been great
Thank you for the review. We are so glad that Nir was there to help you and resolve the issues you were having. We will be there when you need us!
Thanks to Nir for the great timely support. We were able to get the issue resolved very timely and professionally.
Be warned, this app promises to be all that. You really require an additional $500-$700 of capital available to spend with the 3rd party developer to make this app truly shine. The folks at Bold say they know how to tweak it but everything costs money with them.
Spoke to Marty and Tamer who both installed my code in their advertised time, but of course much sooner :) thank you for that service, it is appreciated. With the wide range of function apps you have I will consider further paid options. I intend to keep the premium options because as you will see if you research; BOLD has the "modern" basic functions at a fair price, not rip-off and this is appreciated by the industry and is good for the industry. Thank you :)
This product is great for our store needs - We use it for various add-ons for our products, variations and color swatches. Nir provided outstanding technical support!
I'm updating my review in 2021.
My product options often disappear by themselves on selected product options groups, particularly in those groups which contain more than 200 products. It's disappointing when customers tell me they are not able to see the options, and then I go into the products and realise the options have disappeared, and I have to reassign the options to these products.
I've feedback to the team but they told me they couldn't do anything about it. On option groups with smaller number of products assigned to them, they work well. This was my review in 2014.
Wonderful app! I'm delighted to know that I need not go into each product to amend the options in future, eg.. if I ever change the sizing options (I run a tee store by the way). And I love it that they let you set conditions to the options. If customer choose this, then that option will appear. it's very cool! :D
Finally got the app i have been looking for. Works great and the customer service is excellent
Great app and amazing support and service. Rick was extremely helpful, fast and had so much knowledge.
Hello there! Thanks so much for the kind words about our app and support; we're really glad to hear that Rick was able to work on things for you and get everything up and running properly!
We have some amazing talent here, and we're glad you got to experience that first-hand; please let us know if we can help with anything else!
I have been experimented problems with this app for so long.
But support reached me after my review and took care of all the issues, i wished the problem was solved sooner but it's fixed.
Hello there. I'm so sorry about your experience with our app so far! Unfortunately, it has taken us longer than we would like to sort this out due to the rarity of the problem. However, we believe we may have gotten things to work with help from our development team.
Our Product Expert, Samuel, has contacted you with the information, and we hope to hear back from you that things are working now! If you've decided to go with another app, we completely understand, and are very sorry we could not meet your needs. Ultimately, you need to do what's best for your business. We wish you the best either way!
I am absolutely thrilled with Bold Product Options! Their app has been a game-changer for my online store, allowing me to offer customisable product choices to my customers effortlessly. But what truly made my experience exceptional was Ahmed's outstanding customer service. When I faced an issue with the app's integration, Ahmed was incredible in resolving it promptly and efficiently. His responsiveness and dedication to ensuring my satisfaction were truly commendable. Thanks to Ahmed and the Bold Product Options team, my customers now have a seamless shopping experience, and I couldn't be happier with the results. Highly recommended!