SC Product Options , 2,523 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

September 6, 2016

Although they didn’t offer everything I wanted Bold product options definitely deserves a great review for performing where it matters – tech support! I had issues with the self-install on a premium theme and found the pro-install service spot on. Making full use of product options premium features I did come across a couple of bugs but both got resolved. No.1 shortcoming for me is the fact that if you have options on a product that effect base price, you don’t get a ‘from’ price on the product thumbnails within collections pages (it just shows base price e.g. '$50' rather than 'From $50') – not the best customer experience if those options can dramatically affect the final purchase price. Sort that out and you'll get a 5th star :)

Planbcreations
United Kingdom
About 2 years using the app
April 28, 2014

Fantastic app, this allowed us to list a highly customizable product in the simplest way possible. We opted to have them install for us, and the Installation was done quickly and seamlessly. The team is very responsive with great communication.

Little Hip Squeaks
United States
About 1 month using the app
October 17, 2017

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

Test4apparel4
India
About 2 years using the app
May 29, 2020

Sadly this app does not work consistently - customers have been able to add on items without being charged at least a few times a month (twice just yesterday, totalling almost £100!). As you can imagine, writing to the customer after the fact asking for the amount they actually owe is a recipe for never seeing that customer again. We have given Bold customer service ample opportunity to fix this issue (over many months), but the response we receive is they "can't replicate it" on their end. They offered us two months free, but what good is that when the app doesn't work and they refuse to fix it? We have found a different app and plan to uninstall this one ASAP.

Bloomtown
United Kingdom
Over 2 years using the app
April 5, 2014

Product Options is a fantastic app, it offers my customers choices of choosing branded or branded items, and they can see costs change as they change their preferences. This app makes it so much easier to and quicker to add new products and change costs. I strongly recommend this app to any business that has variables in their product lines.

Best Branding
South Africa
About 1 month using the app
November 25, 2016

I sell bedding which has to be one of the most PITA things to sell on line because every size option changes the price. Then we have options...for our options.

With that, the ONLY app I found that could do what we needed it to do was the Product Options app by BOLD. And holy smokes does it work.

In just over three days I had a few thousand SKU's inputted with conditional logic so somethings showed and some wouldn't based on what a client chose. It's just brilliant and looks amazing on the site.

And the Support. THE FREAKING SUPPORT! Amazing. So quick. I think the longest I have ever had to wait was...maybe...a minute. Alexa. Melody. And Tamer. All my favourites. They've even gone in the back end to tweak things quickly for me that needed tweaking. So helpful. So friendly.

I've read some of the one star reveiws on this list and have to say if you're getting one star service from these guys it's probably because you are a 100 Star PITA. It's physically impossible to have one star service from Canadians. It's just not in their DNA. I would give the team at Bold Apps a 6 Star Review if I could, they've just been THAT good.

Can't recommend them enough.

Greatcanadiandowncompany
Canada
About 1 month using the app
October 28, 2017

Good but not quite there. My goal is to create a product page with a tight set of menu options that can be expanded when chosen. Conditional logic works great for this but I would like more controls. For instance, the product description takes up a great deal of page space. I would like to see a description narrative that could be read and then collapsed. I have seen this on other sites where there is a "pull-down" widget that allows you to group text and options for selection when expanded and then collapse when done. See example at https://shop.nationalgeographic.com/product/clothing/men-s-clothing/15-pocket-travel-vest for example.

American Paperwear
United States
About 2 years using the app
August 4, 2017

The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large

Mydiagnostics
India
About 2 years using the app
Edited March 10, 2021

This app handled my complicated product variations & options perfectly (I had tried a couple other apps before that didn't work out). Alina went above and beyond to provide quick customer service and get everything taken care of for me. Thoroughly impressed.

EXT-USA
United States
About 1 month using the app
Shop Circle replied March 11, 2021

Thank you for your review. So pleased that Alina was there to go above and beyond to provide you with quick service you needed. Thank you for choosing Bold!

December 15, 2020

This app is the only reason I am with Shopify - I was able to get help with installation ASAP through chat and Alina was so helpful and fixed it in no time.

Cloth Bums
Australia
About 1 month using the app
Shop Circle replied December 22, 2020

Thank you so much for your review. So happy to hear that Alina was able. to help out and that Bold Product Options is a great solution for your store. Please don't hesitate to reach out any time.