Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 19, 2015

So far I love the app. There is a bit of a learning curve and implementation took longer that what was promised but it's helped out my store tremendously! I used another customization app but they didn't offer everything I needed. I do recommend this.

Sweets By Jubilee Favors
United States
Over 3 years using the app
December 31, 2020

I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very hands-on and quick to respond, even on a holiday! I would highly recommend!

The Paw Prints Princess
United States
About 2 months using the app
Shop Circle replied January 12, 2021

Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization options on your site.

Edited August 29, 2018

As usual, Cody and team has been efficient in attending to my requests, Thumbs up for the great effort. It gives me a peace of mind knowing that it is in good hands,

Love For Fabric
Singapore
About 2 months using the app
August 25, 2020

Awesome customer service got what I needed to be done super quick. Nir was the one who helped me out and was excellent.

Cartoon Pawtraits
New Zealand
About 2 months using the app
February 1, 2019

Nir was excellent!!! He provided exceptional service. I was struggling to set up conditional logic for my online store for over a week. He set it all up for me exactly how I needed it to be. Thanks again!!!

Gemelli Fashion
United States
About 2 months using the app
May 24, 2023

Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.

Raumausstatter Conrad
Germany
Over 4 years using the app
Edited November 27, 2019

I love this app it does exactly what I need and the customer service is even better. I would definitely recommend this app

AngelSounds
United States
About 2 months using the app
Shop Circle replied November 27, 2019

Hello! Thank you so much for the recommendation; we really appreciate it. And we're glad to hear that you're really enjoying our Product Options app. :-)

We love giving our merchants the ability to give their customers additional options on their products - it really makes for some unique product offerings.

March 11, 2014

If you have variations, you must have this app! Easy to use and apply - a real time saver. Great customer service too! Just awesome, thanks so much!

Lazy Caterpillar
United States
About 2 months using the app
February 16, 2023

Have used this app for a few years now. I came here to praise Jeff for his customer service on the app. The product options weren't always syncing or if they did , it would be not immediate. I give 5 star for Jeff and 3 star for the app. I am on the basic plan. I also run a woocommerce site and adding the product options directly under the product description is so much quicker and easier. Anyway... Thank you again Jeff for your help.

Babygifts.ie
Ireland
Over 4 years using the app
March 19, 2019

Jonathan was fantastic in helping me add a variant to an existing option in Bold Options. Very professional, knows what he is doing! I highly recommend Bold and their products!

Morrow Audio
United States
About 2 months using the app
Shop Circle replied March 20, 2019

Thank you very much for the review and recommendation, we're very glad we could help with adding a variant! Please let us know if you need anything else. The wood finishes on your Legacy Audio speakers are absolutely stunning, by the way.