SC Product Options , 2,525 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

April 28, 2016

I give bold apps a 5 star rating because of their great customer service. Its hard to find great customer service and I commend them for their great cs. Thanks a lot!

Novelty Kids Fashion
United States
26 days using the app
December 30, 2013

easy installation, quickly added to my site, cant wait to get started!!!

Funky Needles Knitting Boutique
United Kingdom
26 days using the app
December 25, 2013

Just as what we needed! thanks!

pencilneck.com
Canada
26 days using the app
Edited October 27, 2015

I'm forced to downgrade my rating of this app from 4 stars to 2 stars. Initially, we were happy with its operation, but customer service is slow, simple customizations are challenging, it's buggy, and I get the sense that tech support staff is under-trained and burdened. Honestly, I think we would be better off using the product variants feature built into the Shopify admin dashboard for everything that Bold Product Options currently handles. We have already been forced to do this for some products where the Bold app can't accomodate our needs, which are pretty normal and reasonable for an e-commerce website. I think the app has potential, but unfortunately, it is not well supported considering that Bold is charing a monthly service fee for its use.

High Spirits Flutes
United States
About 2 years using the app
August 29, 2013

Great App... Great Service!!!!! Thanks you!!

Pura Fruta - Super Fruit Juice
United States
26 days using the app
March 6, 2018

Amazing service by Cole and Shubhneet! Went above and beyond and helped us very quickly.

Shady Rays
United States
26 days using the app
Edited July 26, 2016

Great app :-) Works perfect with my shop. Right now I only use it as "gift wrap" option, but I will use it to offer my customers custom settings on a product.

Hlerche
Denmark
26 days using the app
July 18, 2020

Nir helped me a lot with the CSS code about swatch resizing , nice to have the bold commerce product options app

Juicytoyz
China
25 days using the app
May 1, 2020

they have been good in the beginning and now that they became big they do not care about you NOR HELP YOU, we updated our theme and we needed them add there code to the theme, i emailed them 10 times called 4 times, and they are acting like a pig NO JOKE, i rarely write bad reviews but its extremely frustrating to go thorough what i am doing and i wouldn't want this for anyone

Mitzvahland.com
United States
Over 1 year using the app
November 18, 2014

We've offered custom engraving on our products for the past several years, but haven't been able to easily collect the engraving information...Bold Product Options solved this problem seamlessly. Works Great!

Garden Tool Company
United States
25 days using the app