SC Product Options , 2,520 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.
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If I could rate the support 10 Stars, I surely would!! I’m blown away by the unprecedented and dedicated support that went out of the way to literally recode my complex theme to make everything work correctly. That’s how business is done, keep up the great work, I’m a customer forever!!!
Using the premium version of this app.
Pros:
Adds a whole level of functionality that I was surprised to find unsupported natively by Shopify. It does exactly as advertised, and that's a very powerful thing.
Cons:
To me, Premium seems to be the only reason to use this app, and that's hidden behind another 9.99/mo upgrade. It's a pain to get it up and running, but that is more of a Shopify sjhortcoming. Once this app is going, it works. Unfortunately, the logic doesn't seem to allow for one form item to require a second form item.
I have been working with Alan on options and product discounts setup.
Alan Has done a fabulous job working out issues keeping me updated on progress.
I will be switching my map app to Bold next.
Thank You for the great app and service.
6 stars .
Paul
We have been using BOLD apps for two years now... and apparently BOLD has gotten so big they don't care if their apps work or not anymore. The service i've received trying to find out why this app no longer allows conditional logic is downright worthless.
They are first tried to tell me that we contracted someone to change the HTML in the app and that it was not their fault... What!! only they have been the ones making any edits to the HTML of this app, we have not worked nor had anyone else working in the code.
When I explained and showed them again what was not working, they actually send me screenshots of it working on another page - yes that's because I had started using W3 Options app (which I have now completely changed us to for options). they didn't even know their own app and when I sent them back that their example of "working" was not their app running... I've heard nothing back.
Unfortunate as it started off good two years ago, but I'm now removing it completely going with the W3 Options app.
The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!
Thank you for your feedback! We're super glad to hear you had a great experience with our team on resolving your issue. :)
Thanks for choosing Bold!
UPDATE: after got great costumer support from Alina, i got the worse costumer support by your manager Robb, if i could give 0 stars and not 1 that could be better.
worse costumer support ever. Last review: The app work amazing! and Alina from costumer service just perfect! she helped me with eveything i asked on LIVE CHAT so fast! thank you 5/5
helped me raise AOV and CR
Thank you so much for the review. Your feedback is so important to us! We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience. We are so happy to hear that Alina was able to provide you with great support, and that your have seen your conversion rate and average order value increase!
This is a joke! 3 months, they still couldn't / don't know how to correct the issue. Each email replied I received are, we are looking into and the issue is sent to upper level to look into it. But it been more than 3 months, nothing is correct / fix. Each day pass, we are losing $. Store is still not available to customer. No service is provided but still charging us $19.99 monthly fees! How ridiculous!
A great app that is easy to use and integrates well with shopify. The customer service is also very helpful and respond to all inquires quickly. I definitely would recommend this app for people that have customised products.
I give bold apps a 5 star rating because of their great customer service. Its hard to find great customer service and I commend them for their great cs. Thanks a lot!
easy installation, quickly added to my site, cant wait to get started!!!