SC Product Options , 2,517 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, ideal for stores with numerous products and variants. Its user-friendly interface and ability to manage high volumes of product options are highly valued. The customer service is often praised for its promptness and helpfulness. The new Dynamic List feature, which automatically applies Option Sets to new products, has been well-received. The app's compatibility with Shopify's native options and its continuous improvement are also noted.

May 29, 2016

great app, awesome support. Free 30 minute phone call to go over details of the app. Much appreciated

Ripnroll
United States
28 days using the app
September 15, 2017

Bold's service has been incredible. I remember a few years ago when they just started. You can see that they have come from far and made it as one of the biggest Shopify App company.

They have an app for almost everything Shopify can't do out of the box.

Try them out... Top notch support and app quality.

Drca
Canada
28 days using the app
April 6, 2016

Great, Great Service - I opted to install the code into my theme and made a few small errors imputing. Bold were straight onto it fixing it up for me and considering I opted out of paying to have Bold install the code they bent over backwards to help me get my store sorted. I am still on my trial but will definitely be keeping the app as well as incorporating another one of Bold Apps for QTY price breaks once I start taking sales. Thanks for making my move off ETSY an easy transition.

Craftycutslaser
Australia
27 days using the app
December 13, 2018

Mil gracias a Val,Lucas y Shubhneet por su excelente atención. De verdad son magníficos. La respuesta fue oportuna, me tuvieron mucha paciencia y resolvieron mis inquietudes.

Protours
Colombia
27 days using the app
Edited January 31, 2017

Useless! DON'T rely on this APP at all! We've used it for nearly 2 years. OK to start off with (although a bit clunky and seriously messes with the look and feel of checkout cart so needs adjusting...by you!). They've just done an update and the app has fallen over badly. Half hearted attempt from BOLD to produce a reliable app. We have an online store selling gates and fencing and need to add approx 150 options (for sizing). Thankfully we have another website as this app could have crucified our online sales!

You'll spend hours scratching your head with this APP...then, after all your effort, something out of your control goes wrong! Worse part is we've had another Shopify site developed (at a cost of over £15,000!!) which we can no longer use without having someone write a program for us (which wont be "BOLD" as we asked them to create a separate program in 2015...which didn't work so we had our money back!).

DO NOT USE - MAYBE OK FOR A MONTH OR EVEN SIX MONTHS BUT THEN....FAIL!

Oh, I know I'm going on (but they have seriously let us down), there support team! Explain in massive detail, they'll send you a response (usually asking for more detail), you send even more - then they come up with an answer of "IT TAKES 24 HOURS FOR OUR SERVERS TO UPDATE". What!!!! If I'm changing pricing...surely that needs to take effect straight away!! And what kind of aged server are you using?? and...it didn't work anyway so more time wasted.

ALSO...we've now had to stop customers being able to purchase fully on our site! Click our name for proof (and go to a product) for reasons why NOT to use these!!

Good luck to those who read more positive reviews and decide to install. Like I mentioned before, we've had this app running for nearly 2 years pretty much trouble free till disaster!

Evador Wroughtiron
United Kingdom
Almost 2 years using the app
March 27, 2018

Fantastic customer service. Had a very slight bug on ios products but Lawrence, Cole and Alexa spent 2 weeks working on it to resolve the issue which seemed to be largely due to another app anyway. I'm sold on bold. Worth the monthly cost for sure.

Steviesdesks
United Kingdom
27 days using the app
March 28, 2017

Very useful app, was able to do everything we needed it to. Had an issue with functionality, the Bold team jumped right on it and had it working properly quickly. Great experience!

Luxury Leather Repair
United States
27 days using the app
December 17, 2013

Great service and works great for us! Support is awesome and we are looking at some of the Bold Apps for other parts of our system as well. Keep up the great work!

Buxnie.com
United States
27 days using the app
May 10, 2018

If I could rate the support 10 Stars, I surely would!! I’m blown away by the unprecedented and dedicated support that went out of the way to literally recode my complex theme to make everything work correctly. That’s how business is done, keep up the great work, I’m a customer forever!!!

Michigan Metal Artwork
United States
27 days using the app
July 18, 2018

We have been using BOLD apps for two years now... and apparently BOLD has gotten so big they don't care if their apps work or not anymore. The service i've received trying to find out why this app no longer allows conditional logic is downright worthless.

They are first tried to tell me that we contracted someone to change the HTML in the app and that it was not their fault... What!! only they have been the ones making any edits to the HTML of this app, we have not worked nor had anyone else working in the code.

When I explained and showed them again what was not working, they actually send me screenshots of it working on another page - yes that's because I had started using W3 Options app (which I have now completely changed us to for options). they didn't even know their own app and when I sent them back that their example of "working" was not their app running... I've heard nothing back.

Unfortunate as it started off good two years ago, but I'm now removing it completely going with the W3 Options app.

Rolfprima
United States
Almost 2 years using the app