SC Product Options , 2,525 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, especially useful for stores with a large product range. It offers unlimited options, sets, and conditional logic, with recent upgrades simplifying setup and enhancing functionality. The support team is known for their quick and efficient problem-solving. The Dynamic List feature, which automatically applies Option Sets to new products, is a standout. Some merchants have reported occasional glitches and syncing issues, but these are typically resolved swiftly. The app's ability to manage Shopify's variant limit and offer unique features is highly valued, making it particularly beneficial for businesses offering customizable products.

March 30, 2018

Awesome app and services, I could not install it myself and they have done it just the next day, worth the cost.

Www Moneus Com
Germany
18 days using the app
August 20, 2018

I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!

Tesorojewelry1
United States
18 days using the app
January 13, 2020

Great customer support from Kelsey, she answered all of my questions and was very helpful in the way that she explained everything.

Zozi Jewerly Fashion
United States
18 days using the app
Shop Circle replied January 14, 2020

Hello there! Thanks very much for the review; we appreciate it, and are glad to hear that you're enjoying our app and customer service!

Please don't hesitate to reach out if you have any other questions - we'd love to help again.

July 24, 2013

This app has allowed us to move past the limitations of not having enough variants to cover our necessary customization options. Very grateful for this app and what it has allowed us to accomplish!

SleepZero
United States
About 1 year using the app
January 15, 2018

This app has everything I need. It took me a bit to set up because I've made a lot of little changes to my site to get it just the way I like it. This has interfered with a lot of the default functionality of this app. When I contacted BOLD support, Cole responded surprisingly fast and got it working right away. After testing for a few more days, I noticed another interference from my theme and, again, Cole was quick to help get everything working just the way I wanted it. I'll gladly pay for this app for their support alone. Incredible customer service and amazing app!

Yestickers
United States
18 days using the app
June 16, 2015

Great app and awesome support!
Bold delivers. Very happy customer.

Restaurantes
Dominican Republic
18 days using the app
May 1, 2019

The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.

Sturdy Sports
Australia
About 1 year using the app
Shop Circle replied May 7, 2019

Hi! Thanks for the review. If you have anything that you'd like for us to help with going forward, please feel free to reach out to us again!

June 29, 2015

Bold is simply the best at everything they do! They integrated their app with my theme in a weeks time even though the first review on the app store said it couldn't be done. I highly highly highly recommend the quality people and services Bold has to offer!

Bedlinensetc Com
United States
17 days using the app
August 26, 2016

It does most things it promises but not all. I could not customize pricing especially if linking to inventory. The initial customer support was okay but I had to contact them thru chat after having a ticket opened. And when they had to refer me to a higher tier for help, I didn't hear from anyone until 8 days later. But by then I ended up having to remove pricing and using quickbooks for inventory tracking.

It's limited and you have to rebuild links to options for separate products even if the have the same basic options.

Broadbox
United States
Over 1 year using the app
July 8, 2016

This is perfect. I sell jewelry. Some are necklaces and chain that come in different lengths or rings in different sizes. It's a much needed app for my store.

Virgo Starlight
United States
17 days using the app