SC Product Options , 2,536 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization capabilities, particularly useful for stores with a wide range of products and variants. Key features such as unlimited options, conditional logic, and the Dynamic List are highlighted. The app is noted for its user-friendly interface and smooth integration with Shopify. The customer support team is praised for their quick and effective responses. Despite occasional issues and suggestions for improved intuitiveness, merchants are generally satisfied with the app's performance and the support received.

July 8, 2016

This is perfect. I sell jewelry. Some are necklaces and chain that come in different lengths or rings in different sizes. It's a much needed app for my store.

Virgo Starlight
United States
17 days using the app
July 5, 2018

Pratibha was a huge help with customer service!! The App works GREAT and there was just one thing I couldn't figure out and Pratibha jumped right in on Chat to help me get it right! Highly recommend! Thanks for the great customer service!

Gemlights Gifts
United States
17 days using the app
June 6, 2018

Awesome app. Works great and has many options!

Fortbuddy
Canada
17 days using the app
December 9, 2020

Worst Customer Service. Will leave you hanging halfway and won't even solve your issue. Charge huge sums of money for an underperforming app. Can completely kill your shop with their incompetence.

eSunsations
United States
About 1 year using the app
Edited February 15, 2018

Great option app and does most things that you would need I have the Premium versions so customers can edit product details within there cart and this works well.

I'm using the Grid Union Pixel theme and it seems to integrate well however I did need support getting it to work.

The support staff are VERY good and really make an effort to sort out any issues. Talking to them via online chat is very quick and easy.

Only 3 stars Because...

Applying options is a pain in the backside they take a long time to appear so you need a lot of patience. Bold says its a Shopify issue and can do nothing about it.

If you need an options app and can afford the price then its worth giving it a go just be prepared to view a million ads and wait for the option to appear!

5 Star to MC - Support Team
She sorted out a lot of issues that I had with the Union Pixel Grid Theme and nothing ever seemed to much trouble her support was the best I have ever come across.

Occasions Boxed Ltd
United Kingdom
Over 1 year using the app
May 10, 2015

If we could give less than 1 star we would. Variants are not shown on the checkout page. So when a customer orders a product they will not see exactly what they are ordering, this will cause lots of abandoned checkouts like we have been experiencing. Customer service will get back to you within a day or so but as far as actually helping, you are on your own.

Original Ugg Boots
Australia
About 1 year using the app
July 13, 2013

Perfect Shopify App and works great with bulk discounts! MUST BUY!

NAT&FELIX
United Kingdom
17 days using the app
January 19, 2019

Not Impressed. When you are adding options to multiple products. not all products you select get the options

Kurtis Tice Auto
United States
About 1 year using the app
February 21, 2015

I like the idea and it seems to work ok. The biggest issue I have is that it has a conflict with ajax so you have to turn off your added to cart notification and have it go straight to cart. Unfortunately, this is a known conversion killer. I'm not sure at this point if it's worth doing that. Our sales have dropped since adding this app. Still looking for a work around.

The Butterfly Grove
United States
Over 1 year using the app
January 5, 2014

so far its been working out for us pretty well.

1 Pure Vape
United States
16 days using the app