Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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Amazing service by Cole and Shubhneet! Went above and beyond and helped us very quickly.
I'm forced to downgrade my rating of this app from 4 stars to 2 stars. Initially, we were happy with its operation, but customer service is slow, simple customizations are challenging, it's buggy, and I get the sense that tech support staff is under-trained and burdened. Honestly, I think we would be better off using the product variants feature built into the Shopify admin dashboard for everything that Bold Product Options currently handles. We have already been forced to do this for some products where the Bold app can't accomodate our needs, which are pretty normal and reasonable for an e-commerce website. I think the app has potential, but unfortunately, it is not well supported considering that Bold is charing a monthly service fee for its use.
Great app :-) Works perfect with my shop. Right now I only use it as "gift wrap" option, but I will use it to offer my customers custom settings on a product.
they have been good in the beginning and now that they became big they do not care about you NOR HELP YOU, we updated our theme and we needed them add there code to the theme, i emailed them 10 times called 4 times, and they are acting like a pig NO JOKE, i rarely write bad reviews but its extremely frustrating to go thorough what i am doing and i wouldn't want this for anyone
Nir helped me a lot with the CSS code about swatch resizing , nice to have the bold commerce product options app
We've offered custom engraving on our products for the past several years, but haven't been able to easily collect the engraving information...Bold Product Options solved this problem seamlessly. Works Great!
Awesome App. Jason is a great help as well, had made things very clear and easy to navigate. The live calls are an awesome idea.
This app allows me to offer complex product options without slowing the site down. I previously tried used Shopify's variants, but with the color choices I offer they were unable to process the options. Bold Product Options is a perfect solution. The customer service I've been receiving is amazing. Honestly, its the best I've ever received. There was no problem they could not solve and were so generous with their time. I have to thank Val in particular for her help. Come for the app - stay for the service!!
Hi there! Thank you so much for your review. Really glad to hear that Val could help you out and we're always excited to go above and beyond.
Please let us know if you need anything further from here!
Great app!
I real time saver.
I'm in the process of getting my Shopify web site launched and I chose Bold Commerce's Product Options because of it's conditional logic. Our online form ordering process is complex and I reached out to Bold's Support Team to help me with the logic. Both Alexa and MC were terrific -- they patiently guided me through the process and did some hands-on work to make my forms function properly. Thanks Alexa and MC!