Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited May 5, 2020

These guys know what are they doing! I had an issue which I was trying to get Shopify to fix for days related to my currency. Then I came across this app that offered great features to my eCommerce and had one of their experts to work on my site. Guess what happened? They fixed my first issue with Shopify! I look forward to use more of these guy's apps!

Dukan Oman
Oman
14 days using the app
May 17, 2021

Challi or whatever their name was couldn't be bothered to review any information - instead of reviewing and proactively assisting - they just passed me back to the original person without even trying - nor was confident in their knowledge of the product. There is very little to no Feature Set examples - because they chose not to make them. I spent $20-$30 and a ton of time to recognize the flaws and lack of information and still have been asking for communication of which I have received - none I have been on chat, sent email and lastly am here - because where else can I go? So this is the only place maybe they will reach out and solve the communication issue

letmebefrankDESIGN
United States
11 months using the app
Shop Circle replied May 26, 2021

Thank you for your review. Sorry for the time you spent setting up our app without finding a solution.

Your feedback has been passed to our content team, we'll be creating additional documentation for our Help Centre to help future merchants navigate setup more smoothly.

Apologies for your experience with our support team. We've followed up with each individual member to improve the overall experience going forward.

February 21, 2020

Wow what a great experience i have had with Bold. I had a small issue with the installation but Marty help me out immediately Thank you Thank you!

Sail Exchange
Australia
14 days using the app
April 23, 2015

Tamer and Travis have been extremely helpful in getting the options app set up within my store! I would recommend bold apps to anyone, as the support is amazing!

Quick-Switch-Collars
United States
14 days using the app
November 20, 2013

This is a great product if you have a lot of products with different options. I upgraded to the premium so that my options can have different prices which really helps a lot. I also love the conditional logic!

Casual Tee Kids
United States
14 days using the app
June 23, 2014

This app is extremely helpful in having neat simplified options for my customers

29print
Malaysia
14 days using the app
August 7, 2014

The app offers a lot of great options for customizing your storefront. The customer service was excellent and I would highly recommend this app and any app from Bold apps.

Sunshine Senders
United States
14 days using the app
October 26, 2014

Love this app! Just what a small business owner needs. They installed this Liquid software over the week-end so I was able to continue working on it. Last time I wanted a custom website I paid thousands and waited for over a year to get it. Easy to use, great demo video, great customer service.

Drawer Essentials
United States
14 days using the app
May 15, 2014

Really fast and efficient support. The app works exactly how I needed it too as well. Great job guys! Thanks!

Eyewear Artisan
Singapore
14 days using the app
May 30, 2014

Fantastic!

We were looking to customise the product options and shopify allowed only 3 linear choices....then we discovered the app!

KORRA
India
14 days using the app