Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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I have only just started using Shopify, let alone getting apps but this app helps me to do what I need to. I had a TON of questions (that I knew were dumb) in the beginning and I chatted with Aman and he was way beyond helpful and SO kind. Thank you Aman! You made this process so much easier for me!
Thank you for the review. A new app can be daunting, so don't be afraid to ask all of the questions you need to. :-) We're more than happy to help walk you through the features and setup!
By the way, your bows are so pretty! Love the Easter-themed ones.
MC Rocks! super fast responses. Amazing support
Excellent service... Thank you so much...
Could recommend this company more. Very good experience *****
Great App.. Very Helpful Staff!!
Works great! Just need a little help with the css and limiting characters in custom text fields. Certainly one of the best apps ive installed so far as long as i can blend it into my theme a little better. 5 stars from wizardpatch.com
UPDATE: GOT ISSUES AND NO SUPPORT REPLIES.
Quite buggy at the moment and been a number of days with no response from support. We have 4 of their apps, support was great up until a few days ago now we feel out in the cold.
Had many customers buy our products, and options they selected were not in their cart, so they told us and then never came back, lost business, not so good.
Hoping to work thru the bugs but will most likely remove a few apps today if support is not there, sad to say.
This app made it easy and fast to allow our customers to customize a security camera system. The number of options creates a staggering array of possibilities but this app made it painless...
Nightmare in every sense of the word. During the height of holiday shopping the app made it impossible for our customers to check out and to add insult to injury, the customer service disappeared for days onylt o start responding once we deleted to "win(?!)" our business back. Their product video offers a 30 day free trial and 14 day elsewhere. Their CSR *offered* a free trial extension but we ended up getting charged anyway then wasting time getting Shopify involved to get our refund after several attempts. Even Shopify couldn't get a response at first and kept having to try other avenues. Their emails tend to be more excuses of why they're screwing your business because they have so many customers and there is oftentimes an English-speaking language barrier. The very worst part is although we've scoured our files to delete every trace of them after removing the app, we're still finding bits of their code popping up throughout our customer facing site. Causing us more productivity hours undoing the damage of integrating their app on our site. We moved to Infinite Options after this nightmare in mid-December and they are leagues ahead in terms of functionality, professionalism, transparency, support and price. The last time I ever give a Bold app a chance in any of my stores. Over-priced, under-supported and abjectly clueless. Use Infinite Options.
This app is awesome! It is the missing link for any online store! I am opening a camp registration site and it just works beautifully for it. If you're selling a service instead of a product... this app is what you need.
Aryan was Great at his job! Thankyou for helping me and my team with the issues we had! Thankyou so much
WORDS OF ADVICE IF YOU DOWNLOAD THIS:
save your self lots of time and frustration by reading and studying all the help article FIRST! There is some glitchiness that happens here and there where the product options won't show up or the conditional logic won't work properly. The app does work but for me, it took a while to get it working properly......
I use this app for the bakery - we literally have unlimited options and combinations that affect the pricing. The app is really great.